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Pioneer Family Pools & Spas

4.3

About this business

Location details

1020 South Service Rd E, Oakville, ON, L6J 2X7, Canada

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WeekdayScheduleStatus
Mon10:00 a.m. to 5:30 p.m.
Tue10:00 a.m. to 5:30 p.m.
Wed10:00 a.m. to 5:30 p.m.
Thu10:00 a.m. to 5:30 p.m.
Fri10:00 a.m. to 5:30 p.m.
Sat9:00 a.m. to 5:00 p.m.
Sun11:00 a.m. to 4:00 p.m.
4.3377 reviews
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The90vette's profile image
The90vette 
a month ago

Want to thank Gerald Guinto for helping us with the purchase of the 11 foot round above ground pool made the whole process very easy step-by-step process and the staff as well for their help. I would recommend Pioneer family pools to anyone else thinking about getting a pool, excellent customer service and an amazing job in the install A picture of the before and after Thanks again, Gerald 

Maria Shapka's profile image
Maria Shapka 
a month ago

We had Pioneer Pools install a new liner in June. Unfortunately the installation was very shoddy. First, the strip moulding that covers the seam where the liner clips into the wall was not installed seamlessly as seen on the photos. Secondly, when Pioneer couldn't find a white strip to cover the trim around the stairs they realized the workers had reinstalled the old trim, even though we had paid for a new one and it was on the work order!!! In order to install the new trim we had to drain the pool once again! I have to say,... read more

Colin Pearson's profile image
Colin Pearson 
a month ago

They get more than one star for the friendly staff. They lose stars for over pricing on parts. $70 for a single chlorinator o ring? I did a temp fix until I can get an appropriately priced part. I know Hayward over charges but you don't need to do a 100% markup to get a 50% retail margin. I called around and other pool shops said they can't justify marking something like this up that much. I bought my chemicals from Canadian Tire out of spite today and will never buy a part from pioneer pools. 

Devin Archdekin's profile image
Devin Archdekin 
2 months ago

Just wrapping up the self installation of a great 13 x 20 foot above ground pool from Pioneer. Overall it was a great experience. I was missing one part on delivery but they were able to get it to me without much effort. Sales was easy and low pressure. The install could benefit from some more instructions especially regarding the liner and set up of the pump, filter etc. The pool manufacturer doesn’t make the liner and there for doesn’t include those instructions. Each company gives an overview of each system but there is a... read more

Niall McNamara's profile image
Niall McNamara 
2 months ago

From the very first interaction, Pioneer Pools set the tone for what turned out to be an exceptional experience. Bryn was professional, knowledgeable, and genuinely easy to work with from the start — he answered every question thoroughly, never made us feel rushed, and gave us real confidence that we were making the right choice in hiring them. Once the project got underway, that confidence only grew. The installation was handled with impressive efficiency and expertise. Every phase moved along smoothly, and it was clear the... read more

Frequently asked questions about Pioneer Family Pools & Spas

How is Pioneer Family Pools & Spas rated?

Pioneer Family Pools & Spas has a 4.3 star rating with 377 reviews. 

When is Pioneer Family Pools & Spas open?

Pioneer Family Pools & Spas is closed now. It will open at 9:00 a.m. 

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