Pinnacle Property Management

Andranique Brown 

on Google

2 weeks ago

My apartment is in bad condition, someone is stealing mail and breaking into cars. Leasing office is very difficult to speak with. They won't repair apartment because the foundation is shifting. Now I'm being threatened to be kicked out near holiday times. I hate I signed my lease. Been up just crying because this is my first apartment. I was just told to have a great weekend and you place a 10/30 day notice to cure or quit when my rent is always paid on time been living here for 5 years this is a nightmare 

Madeline Ortega 

on Google

3 weeks ago

I will not be recommending another client to a Cushwake property ever again. Three months ago, I placed a friend of mine into an apartment at 4600 Ross. The manager there, Kendrick Harris, is the most unprofessional property manager that I have ever had to deal with and not only ignored all communication from me as my clients representative, but also called my client to tell him I was misrepresenting him. There was an extreme lack of communication that caused me to only communicate with Evan, the assistant manager (who was a... read more

Kalya Myles 

on Google

a month ago

This has honestly been the worst management company I’ve ever dealt with. The office staff doesn’t answers or returns calls, which feels like they’re deliberately ignoring tenants. Since moving in, it’s been nothing but issues. They tack on over $150 a month in “amenity fees” and “homeowner dues” with zero explanation of what those charges even cover. On top of that, some of my electrical outlets don’t work and from what I can tell, I’m not the only tenant experiencing this. I work from home and rely heavily on electricity, ... read more

Alexis Adams 

on Google

2 months ago

This company states that the level of service that is provided is upmost importance, which is hard to tell. I’ve attempted to reach out via email, emails bounce back - I’ve called and left a voicemail, never heard back - I submitted a customer service request form on their website, never heard back. Update: They do not reach out to you once you submit their contact form. It’s been a week since their typical AI response and I’ve yet to hear from anyone. 

Alexis Adams 

on Google

2 months ago

This company states that the level of service that is provided is upmost importance, which is hard to tell. I’ve attempted to reach out via email, emails bounce back - I’ve called and left a voicemail, never heard back - I submitted a customer service request form on their website, never heard back.