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Pinnacle Bank

3.9

About this business

Location details

3140 Lexington Rd, Athens, GA, 30605, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
3.927 reviews
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Robin Ingram's profile image
Robin Ingram 
3 months ago

Very helpful staff. Convenient location. There was no defined idea of where to go when I arrived. There were just a bunch of work space islands throughout the lobby. 

Jamie Murrell's profile image
Jamie Murrell 
5 months ago
David Duggan's profile image
David Duggan 
9 months ago

If you are looking for a bank that cares about you, Pinnacle is the best. Ms Erica goes above and beyond to work with you. She is very understanding and willing to take the time to go over options. Gilma greets you with a smile. They are friendly and courteous. It's rare these days to be met by a bank that remembers you by name. Thanks so much! 

Hatz Madter's profile image
Hatz Madter 
a year ago

Are Chris, Sid, and jane aware your customer service has gotten this bad? Especially in athens georgia off lexington rd... Terrible customer service. Restricted my card right before they closed for the weekend, and now i cant get in touch with anyone to fix it till monday??? Ive banked with this company for 10+ years. Usually reccommend them to all kinds of people without wanting the clout. But now im being denied my money thats in my account all weekend, and no way for me to verify its me and to unrestrict my card. I have e... read more

Valerie Robledo's profile image
Valerie Robledo 
a year ago

It's a good bank. I like them, but I feel like every time I have a problem, they dismiss me. I always try to fix my problems on the website first if I can but this time it wouldn't let me and when I told them that they just pushed me out the door and told me I HAD to fix it on my own. I am still unable to use my zelle, and they still refuse to help me. 

Frequently asked questions about Pinnacle Bank

How is Pinnacle Bank rated?

Pinnacle Bank has a 3.9 star rating with 27 reviews. 

When is Pinnacle Bank open?

Pinnacle Bank is open now. It will close at 5:00 p.m.  

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