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Pinewood Springs
- Healthcare
- Columbia, TN
About this business
TriStar Health and Maury Regional Medical Center have partnered together to serve the needs of our communities by bridging the gap in behavioral healthcare options across the Nashville market. Pinewood Springs is dedicated to the mental health needs of patients across Middle Tennessee. We offer a broad range of inpatient services to treat patients with mood, thought and co-occurring disorders within a supportive and therapeutic environment. To learn more about our services, please call us.
Location details
1001 N James Campbell Blvd, Columbia, TN, 38401, United States
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Whoever answers the phones could use an attitude adjustment from management. Very rude and disrespectful. Arguing and raising thier voice at me about my questions just to transfer me to someone that politely and respectfully answered my question right away. Getting info on loved ones will be very difficult and frustrating. Everyone seems to be to busy to talk to patient family and we got not one call returned all week. Just kept calling till we get the person we needed to talk to to get answers.
At first, this facility appeared to be caring during the intake appointment. However, things changed quickly afterward. They didn’t take the time to thoroughly explore the root cause of my son’s issues. When I requested that he stay a bit longer, they discharged him anyway. The discharge process was troubling. The nurse assisting us had visibly dirty fingernails and was trembling, which raised serious concerns. She rushed through the paperwork, provided minimal explanation, and sent us on our way. Later, when I called the fa... read more
The day shift staff and most of the night shift was nice. The one nurse cursed at me and raised her voice when I asked her if I could have an alternative snack as I have dietary restrictions. This *hospital* will not meet your dietary requirements if you have GI issues/limitations and require alternative foods and supplements (me), or have other health issues. I knew of 3 other people on my unit, two who definitely had more serious requirements, and they weren’t getting those health needs met. Staff just kept saying no, but ... read more
Place is just completely useless, highly recommend another place.
My husband currently there so far nothing been there since Thursday morning I’ve called have to have a code cannot reach nobody for anything. No social worker nothing . I know they are stabilizing him but never heard of this before at least at state hospital I would have known what’s going on you know why cause I worked there in Chattanooga
Frequently asked questions about Pinewood Springs
How is Pinewood Springs rated?
Pinewood Springs has a 3.2 star rating with 83 reviews.
When is Pinewood Springs open?
Pinewood Springs is open now. It is open 24/7.
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