Pine Brook Pharmacy #3

J Gor 

on Google

3 weeks ago

Do not shop here. Read their other bad feedback. You will see the owner is a big problem. His name is Gotham, like Batman. He does not take responsibility for their faults. He blamed and accused me basically of trying to cheat m, which is not true. And he lost a good future customer. I was planning on coming here for many years. So $30, it's more important to him. Then a lifetime customer, come on. Terrible person, terrible business practice, accusing the customer of pulling a fast one when his girl was the one making the mi... read more

John Calabrese 

on Google

2 months ago

So, having an opportunity to sleep on my conversation with the (or one of) the owner/manager or principal partner from the pharmacy, I think just leaving stars without an explanation should not be the end all after my scathing previous comments. So as a conclusion, I simply wanted to clear the deck in case someone read the comments of yesterday and the change today. So, sadly I was unable to secure an outcome favorable to what I hoped would happen, however, it is NOT the fault of the pharmacy. Certainly, it would be easier t... read more

B Miller 

on Google

3 months ago

We ordered 4 prescriptions to be sent to us since we are traveling. The pharmacy neglected to put a refrigerate/perishable sticker and was sent UPS ground and sat unrefrigerated for 5 days. The outer packing was just an envelope with 1 ice pack inside, we were never provided the tracking information and was told to expect the package in 5 to seven business days. We contacted the pharmacy and the owner called back and basically told us it isn't their fault because there were instructions INSIDE the package! He argue with my w... read more