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Pinch A Penny Pool Patio and Spa is America's largest franchised pool and spa care company. Our family of over 250 stores have kept swimming pools healthy and sparkling since 1975. We offer a wide selection of chemicals and supplies for your pool or spa including the freshest chlorine tablets and shock products, specialty chemicals like algaecides, clarifiers and stain fighters plus a complete line of products for salt water pools. Add a little fun to your backyard with some new toys, floats and swim gear or relax on a comfo... read more
814 FL-850, North Palm Beach, FL, 33408, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Here's a "cudo" shout out to Pinch A Penny #35 Northlake Blvd,. N.P.B. Owners John and Jay and their professional staff are an ubelieveable team that could not be more accommodating, knowledgable and helpful. I own and maintain two pools which is most definitely a challenge for me; however, having the experts at Pinch A Penny easily accessible for assistance is a lifesaver. They have always gone above and beyond to ensure my issues are resolved....even if it took site visits to my pools!!!! John's motto is "my customers are ... read more
I live in South Miami. However, I went to the store several months ago while working in North Palm Beach. John (Doc) was extremely knowledgable and friendly. The other day, I had a question about my chemical levels and my Pentair Intelliclor 40 system. I called Doc and he walked me through the steps over the phone. Even though I don't live close to the store, I will definitely call Doc again if I have any questions. EXCELLENT SERVICE!!
Business response:
Thank you for taking the time to leave a review, Jeff. We are happy to help!
I went there today for the first time and found their customer service to be excellent! Very friendly with superior service! Would definitely refer them!
Business response:
Thanks so much for the excellent review and kind words, Georgi!
Great service under New Ownership! Store at 824 Northlake Blvd in North Palm Beachs owners John and Jay offer excellent service and you will get the answers you need for all your pool etc. issues. Thanks Guys! Dean
Business response:
Thank you so much for the review and great feedback, Pat!
Absolutely worst customer service in my life. $1200 pool light, 4 months old, goes out, still under warranty, The owner John has blown smoke up my rectum last 4 months, NOT ONE single call back. Don't waste your time here.
Business response:
Hi, Chad. Sorry to read about your experience with trying to get your light fixed. Please give our customer support team a call at 1-888-557-3669 at your earliest convenience if we can be of further assistance. Thank you!
Business response:
Hi, Gordon. Our offices are currently closed but our customer support team would like to speak with you to learn more about the situation and see if we can help. Please give us a call first thing Monday at 1-888-557-3669. Thank you!
John the owner is the best. These guys are really awesome great customer service. Never going anywhere else.
The guys at pinch a penny on northlake are amazing. They answered all my questions. There a great help. Great looking store. .
Business response:
Hi, Storm. Sorry to read about your recent experience. Our stores pride themselves on customer service but it appears we've fallen short in this case. Thank you for the detailed feedback, I will pass this along to our customer support team for review.
Pinch A Penny Pool & Patio Spa has a 4.6 star rating with 150 reviews.
Pinch A Penny Pool & Patio Spa is closed now. It will open at 9:00 a.m.
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