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Pinch A Penny Pool & Patio Spa

4.6

About this business

Pinch A Penny Pool Patio and Spa is America's largest franchised pool and spa care company. Our family of over 250 stores have kept swimming pools healthy and sparkling since 1975. We offer a wide selection of chemicals and supplies for your pool or spa including the freshest chlorine tablets and shock products, specialty chemicals like algaecides, clarifiers and stain fighters plus a complete line of products for salt water pools. Add a little fun to your backyard with some new toys, floats and swim gear or relax on a comfo... read more

Location details

814 FL-850, North Palm Beach, FL, 33408, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.6150 reviews
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Brenda McGlinchey Nedzweckas's profile image
Brenda McGlinchey Nedzweckas 
recommend  Recommended
6 years ago

Here's a "cudo" shout out to Pinch A Penny #35 Northlake Blvd,. N.P.B. Owners John and Jay and their professional staff are an ubelieveable team that could not be more accommodating, knowledgable and helpful. I own and maintain two pools which is most definitely a challenge for me; however, having the experts at Pinch A Penny easily accessible for assistance is a lifesaver. They have always gone above and beyond to ensure my issues are resolved....even if it took site visits to my pools!!!! John's motto is "my customers are ... read more

Jeff Wolach's profile image
Jeff Wolach 
6 years ago

I live in South Miami. However, I went to the store several months ago while working in North Palm Beach. John (Doc) was extremely knowledgable and friendly. The other day, I had a question about my chemical levels and my Pentair Intelliclor 40 system. I called Doc and he walked me through the steps over the phone. Even though I don't live close to the store, I will definitely call Doc again if I have any questions. EXCELLENT SERVICE!! 

Business response:

Thank you for taking the time to leave a review, Jeff. We are happy to help! 

Georgi Katz's profile image
Georgi Katz 
7 years ago

I went there today for the first time and found their customer service to be excellent! Very friendly with superior service! Would definitely refer them! 

Business response:

Thanks so much for the excellent review and kind words, Georgi! 

Pat Dziczkowski's profile image
Pat Dziczkowski 
8 years ago

Great service under New Ownership! Store at 824 Northlake Blvd in North Palm Beachs owners John and Jay offer excellent service and you will get the answers you need for all your pool etc. issues. Thanks Guys! Dean 

Business response:

Thank you so much for the review and great feedback, Pat! 

Chad Grady's profile image
Chad Grady 
8 years ago

Absolutely worst customer service in my life. $1200 pool light, 4 months old, goes out, still under warranty, The owner John has blown smoke up my rectum last 4 months, NOT ONE single call back. Don't waste your time here. 

Business response:

Hi, Chad. Sorry to read about your experience with trying to get your light fixed. Please give our customer support team a call at 1-888-557-3669 at your earliest convenience if we can be of further assistance. Thank you! 

Gordon Freeman's profile image
Gordon Freeman 
8 years ago

Business response:

Hi, Gordon. Our offices are currently closed but our customer support team would like to speak with you to learn more about the situation and see if we can help. Please give us a call first thing Monday at 1-888-557-3669. Thank you! 

Lidia Golovan's profile image
Lidia Golovan 
8 years ago

John the owner is the best. These guys are really awesome great customer service. Never going anywhere else. 

Don Marilyn Cunningham's profile image
Don Marilyn Cunningham 
8 years ago

The guys at pinch a penny on northlake are amazing. They answered all my questions. There a great help. Great looking store. . 

Storm Kreielsheimer's profile image
Storm Kreielsheimer 
8 years ago

Business response:

Hi, Storm. Sorry to read about your recent experience. Our stores pride themselves on customer service but it appears we've fallen short in this case. Thank you for the detailed feedback, I will pass this along to our customer support team for review. 

Frequently asked questions about Pinch A Penny Pool & Patio Spa

How is Pinch A Penny Pool & Patio Spa rated?

Pinch A Penny Pool & Patio Spa has a 4.6 star rating with 150 reviews. 

When is Pinch A Penny Pool & Patio Spa open?

Pinch A Penny Pool & Patio Spa is closed now. It will open at 9:00 a.m. 

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