Pilot Plumbing and Drain

Laura M 

on Google

2 weeks ago

I loved how Andy showed up exactly on time for the estimate. He was prefaced by a text with his photo id and credentials. He showed up in a Pilot Plumbing van and so I was able to trust him immediately. Plus he's just that kind of guy. He didnt mind adjusting the estimate for changes either. Professional and friendly. Same with the installers. They did a whole repipe of my fixer mobile home I just bought. Caleb seemed to be in charge, and he knew exactly what to do and answered all my questions. He and Brandon both came i... read more

Derek Han 

on Google

4 weeks ago

I am absolutely blown away by the professionalism and customer service by Andrey and Jeramie who fixed a broken water heater in my home where my terminally ill father resides. I work for the military and currently live in the east coast, so I was reliant on good communication, responsiveness, and transparency to fix this problem from across the country. From start to finish, Andrey was extremely accommodating towards my dad, and worked to get hot water within a day despite some unforeseen problems. They went above and beyo... read more

kids Account 

on Google

a week ago

I had Pilot come out to do rough in on my house. After a rocky start, Caleb Bergmann came out and did an awesome job. He finished up the rough in quickly and professionally. Then Caleb came out again to do the DWV test and help me work through a few issues. I highly recommend Caleb for any of your plumbing needs. Thank you so much Caleb for turning a so so experience into a great one! 

Katherine Rioux 

on Google

3 weeks ago

We had a waterline burst near the front of our home, and Pilot came out quickly around 6pm. They weren’t able to fully resolve it that night due to darkness, but returned the next afternoon and got everything taken care of. The plumber was very polite, kept us updated throughout the process, and provided great communication. The cost was around $1,300, which felt a little on the high side, but overall we were happy with the service and responsiveness. 

Lisa Blanchard 

on Google

a month ago

We couldn’t be happier. We lost water to the house, and our Home Warranty Company said it would take over a week to send someone out. I spoke with Rich at Pilot Plumbing and he immediately put us at ease, assuring us that someone would be out the same day, and sure enough, Jeremy went out of his way to come out to the woods at the end of his workday, no less – to come and fix our broken water line. He was friendly, courteous and knowledgeable, got the job done quickly and for a more than fair price, and left no mess. In a... read more