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Pilot Plumbing and Drain
- Plumbing
- Vancouver, WA
About this business
Location details
12323 NE 99th St #123, Vancouver, WA, 98682, United States
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Sometimes in life, you meet people who remind you what true kindness is. For us, that was Pilot Plumbing & Drain. We’re a young couple with four kids — two with special needs — rebuilding our lives in a home that needed a complete overhaul. After losing my dad to cancer and my brother to a tumor, this project became more than a remodel; it was about giving our family stability again. When repairs began, everything that could go wrong did. Plumbing was unsafe, the water heater was failing, and most contractors treated our pro... read more
had the opportunity to work with Brandon on an underground water pipe leak in my front yard, and the experience was excellent. Both the technician and the office staff were very helpful, considerate, and professional throughout the process. After my initial call, Brandon drove all the way from Vancouver, WA to my home in Tigard later in the evening to assess the situation and provide a very reasonable quote. He was extremely dedicated to his work—he even went into the crawlspace to inspect the main water pipe connection to ... read more
I loved how Andy showed up exactly on time for the estimate. He was prefaced by a text with his photo id and credentials. He showed up in a Pilot Plumbing van and so I was able to trust him immediately. Plus he's just that kind of guy. He didnt mind adjusting the estimate for changes either. Professional and friendly. Same with the installers. They did a whole repipe of my fixer mobile home I just bought. Caleb seemed to be in charge, and he knew exactly what to do and answered all my questions. He and Brandon both came i... read more
I am absolutely blown away by the professionalism and customer service by Andrey and Jeramie who fixed a broken water heater in my home where my terminally ill father resides. I work for the military and currently live in the east coast, so I was reliant on good communication, responsiveness, and transparency to fix this problem from across the country. From start to finish, Andrey was extremely accommodating towards my dad, and worked to get hot water within a day despite some unforeseen problems. They went above and beyo... read more
Pilot plumbing did a great job! They gave me a quote in advance, and Andre went above and beyond. He fixed all of our issues, and left the area clean. His service was excellent! I also appreciated how they came out the day after I had called as my elderly Dad with Alzheimer's kept trying to fix it and he kept getting on the floor to look at the issue from under the sink and then we had to struggle to get him up off of the floor and this was happening several times a day. So grateful they understood our challenges and were ab... read more
Frequently asked questions about Pilot Plumbing and Drain
How is Pilot Plumbing and Drain rated?
Pilot Plumbing and Drain has a 4.8 star rating with 576 reviews.
When is Pilot Plumbing and Drain open?
Pilot Plumbing and Drain is open now. It is open 24/7.
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