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Pilot Freight Services

2.1

About this business

Location details

14558 167th St, Queens, NY, 11434, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
2.1128 reviews
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Richard Herbst's profile image
Richard Herbst 
a month ago

It is a wonder that anyone ever got their packages delivered by these guys. My package was languishing in their JFK terminal for weeks. There is no way to contact them. Emails and phoner calls don't get returned. Maersk should stick to shipping that large container ships and leave the final mile delivery to someone who does it right, like XPO. 

jason abrishami's profile image
jason abrishami 
5 months ago

I had an excellent delivery experience and couldn’t be happier. Freddie and Rafael were absolutely incredible—very friendly, down-to-earth, and extremely professional from start to finish. Their customer service was outstanding, and they handled everything with great care and attention. They truly went above and beyond, and it’s clear they take a lot of pride in their work. Honestly, they deserve special recognition (and even a raise) for how professionally they carried themselves. Overall, I’m extremely satisfied as a custo... read more

Janet H.'s profile image
Janet H. 
7 months ago

The NY branch deserves a ZERO review. Our item has been sitting at Jamaica for 2 weeks, finally a delivery was scheduled but never happened. NO ONE answers their phone, and NO ONE returns the calls. The NJ office does not have even the most updated tracking info, and can not help locating the dispatch. 

Janet H.'s profile image
Janet H. 
7 months ago

The NY branch deserves a ZERO review. Our item has been sitting at Jamaica for 2 weeks, finally a delivery was scheduled but never happened. NO ONE answers their phone, and NO ONE returns the calls. The NJ office does not have even the most updated tracking info, and can not help locating the dispatch. 

S W's profile image
S W 
10 months ago

National 24 hours/ 7 days National Customer Service - that is a lie. Nobody answers the phones or replies to messages. 

Frequently asked questions about Pilot Freight Services

How is Pilot Freight Services rated?

Pilot Freight Services has a 2.1 star rating with 128 reviews. 

When is Pilot Freight Services open?

Pilot Freight Services is open now. It will close tomorrow at 12:00 a.m. 

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