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Pillar To Post

4.8

About this business

Location details

105 Sugar Maple Dr, Rochester, NY, 14615, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.8119 reviews
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Nialyn P.'s profile image
Nialyn P. 
5 years ago

We were referred to Kara and James Shields by our real estate agent, whom we trust. However, Kara and James Shields missed several big ticket items on our home inspection - as evidenced by a follow-up inspection by a different, more thorough, company. They said they would issue a refund and that it would take 2 weeks. However, it has been 2 weeks, I have sent 3 emails, left a voicemail, and called corporate and have received no response. Some large items that Kara and James missed are as follows: Crack in the furnace Gas lea... read more

Kathy K.'s profile image
Kathy K. 
8 years ago

Kevin was wonderful. My first time buying a home and he made it very easy. Awesome company !!! I recommend him to anyone 

Craig P.'s profile image
Craig P. 
8 years ago

I only rated them a 1 star because I had to. Inspection items that were missed cost us thousands of dollars in repairs and they deny any responsibility. I found large rotted wood and a hole in the structure roughly 2 feet by 1 foot the first time I dropped into the crawlspace. The inspector included a picture in his report that shows the foundation vent several inches below the large rotted wood area which proves the inspector was directly in front of this rotted hole in the wall. The vent in this image is the same vent in t... read more

Marcel P.'s profile image
Marcel P. 
9 years ago

These inspectors are idiots. They cited a BARN as maybe not meeting building code requirements. Yes, you read that correctly; a BARN. I had to show these "professionals" that BARNS are agricultural buildings and are specifically exempt from building codes in Clark County WA. And these guys consider themselves professionals. 

Mitchell R.'s profile image
Mitchell R. 
9 years ago

We hired this company to do a home inspection on our home before we purchased it. They did find a few minor things. What they missed was the gas furnace was in very bad condition!! Rusted out and cracked!!! If we had used it we could have all died due to carbon monoxide poisoning!! When we brought this to their attention, they called back and apologized saying they were not permitted to open the furnace to check this. Then don't say the system is 15 years old (when its really over 30) and indicate its safe to use. Save your ... read more

Jamie H.'s profile image
Jamie H. 
9 years ago

The gentleman that did the inspection was nice and professional. However, several things were missed that resulted in thousands of dollars in repairs after purchase. First, the chimney was completely unusable and unsafe. The wash crown at the top was in pieces. After months of communication, the owner came to our house, looked up the chimney, and said "I don't see anything but I'll check the pictures." and advised me that they do not have to inspect the chimney if the roof looks dangerous. Totally ignoring the fact that ther... read more

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Pillar To Post has a 4.8 star rating with 119 reviews. 

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Pillar To Post is closed now. It will open tomorrow at 9:00 a.m. 

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