Pieper Veterinary Emergency & Specialty - Middletown, CT

Danielle M. 

on Birdeye

7 months ago

Avoid this place at all costs! The doctors might care about your pet, but management only care about your wallet. If going for an emergency, you are better off driving to another state instead of waiting for this place. If you are unfortunate enough to wait and get in, good luck. They performance procedures you do not authorize and bill you for the full amount of your estimate (regardless of what was done to your pet). Save your pet the stress and go somewhere else!  

R R. 

on Birdeye

8 months ago

Took my kitty to the emergency room at night about a 1 1/2 hrs drive. Very rude and uncaring staff. Multiple staff members were making fun of the pets in their care and the owners. A staff member was heard saying they should have just lied to the owners. A dog that needed oxygen was refused treatment due to the owner's inability to pay right away. I truly hope they ended up giving the dog oxygen. A couple overheard these things as well and left with their dog disgusted. With all this I asked for my cat back however no brough... read more

Janice M. 

on Birdeye

8 months ago

Sadly, my one experience with one ER doctor was poor, and soured me on this vet hospital. My cat was denied the bloodwork and care that may have saved her life. She died 3 days later. My experience with everyone else at Pieper was good. My cat was seen by the Pieper ER on 7/9/23 and admitted for jaundice and weight loss. The next day she was given an ultrasound,bloodwork and 2 biopsies. The Internal Medicine doctor diagnosed cholangiohepatitis,pancreatitis and IBD. On 7/12/23 she was discharged with jaundice they ... read more

rob06515 h. 

on Birdeye

a year ago

Unless you are employed by this place... Do not expect your pet to be treated with the same care. I called this place today due to my dog having a seizure for the first time. (He is 18 years old and blind otherwise in excellent health.) I was told to come right down and he would be triaged upon arrival due to the continued seizures. Never happened even with me requesting!! I get to Pieper, I check in and remind the woman about my dog's condition, I am told to sit down and wait for registration, after waiting over an ho... read more

Eric F. 

on Birdeye

a year ago

This is a Vet only in business to make money, don't be fooled if you think they care about dogs & other animals. I waited 6 hours to be forgotten in the ER Room with my dog and then told I owe them $493.11 Below was our experience Time spent at the Vet 6:50PM - 1:30AM. Showed up at 6:50PM on Friday night. Told to wait in car at 7PM Called in at 8PM for a 1 minute review of Temp & Heart Rate Told to wait in car for another 2 hours to be seen Called into the back ER Room at 10pm No one checked on my dog and I for 2 ho... read more

Sheilah G. 

on Birdeye

a year ago

Going to the emergency room at Pieper was one of the most horrible experiences of my life. I took my dog there because my local vet thought he had blown a disc. My local vet called ahead and alerted them I was coming. I sat for 3 hours in the waiting room right in front of the staff while my dog writhed in pain and was yelping, crying and moaning in pain. I asked the staff for help and was told I would need to wait because other dogs were more critical and needed to be seen first. Eventually my dog went into shock in the wai... read more

Sheilah G. 

on Birdeye

a year ago

If I could give 0 stars I would. One of most horrible experiences of my life. Took my dog there because my local vet thought he had blown a disk. Sat for 3 hours in waiting room while my dog writhed in pain and was moaning and crying. Asked staff for help and was told I would need to wait my turn cause other dogs were more critical. Eventually my dog went limp from hours of excruciating pain and never recovered. 

Judith B. 

on Birdeye

4 years ago

****Part 2 Review if DR HO AND PIEPER VETERINARY HOSPITAL I should have listened to the negative online reviews of her and Pieper but sadly I didn’t. Stay away. Norman passed 12 hours later, in case you read this Dr Ho.  

Judith B. 

on Birdeye

4 years ago

***PART 2 DR.HO - PIEPER VETERINARY HOSPITAL ****** I should have listened to the negative online reviews of her and Pieper but sadly I didn’t. Stay away from this facility. Norman passed 12 hours later, in case you read this Dr Ho.