Phoenix Realty & Property Management of Durham NC

Ravi K M. 

on Birdeye

3 months ago

Megan Wheeler was greatly helpful with everything throughout our time with Phoenix. Always responsive and understanding. She also facilitated a seamless transfer when another company took over the management of the house we were leasing.  

Erica M. 

on Birdeye

2 years ago

This is my redone and updated review 5/13/22 - The house next door to me is leased and has been managed by this company for years and the backyard has become overrun with invasive wisteria that killed 2 trees and grew over into my property, damaging my trees. After the tenants tried contacting Phoenix Property about the trees and got no response, I contacted Megan Wheeler at this company (who manages the house) back in December 2021 by phone and e-mail and again in March with no response. Finally she acknowledged receivin... read more

Erica M. 

on Birdeye

2 years ago

Second update (I have amended my review to make responsibilities of the homeowner versus Phoenix Property as accurate as possible. My HOA sent a letter to the owner of the property managed by this company about 2 weeks ago as covenants here require yards to be kept up and the HOA board agreed upon looking at the yard that is violates HOA covenants. Today I received an email from Megan of Phoenix Property wanting me to remove or change my reviews. I had asked Phoenix Property to ask the owners, out of fairness, to consider ... read more

Erica M. 

on Birdeye

2 years ago

Update (this site doesn’t seem to let me edit a previous review) - my HOA sent a letter to the owner of the property managed by this company about 2 weeks ago as covenants here require yards to be kept up and the HOA board agreed upon looking at the yard that is violates HOA covenants. Today I received an email from an employee of Phoenix Property wanting me to remove or change my reviews. I had asked them, out of fairness, to consider paying me back for my vine mitigation bill and splitting probable future bill for having ... read more

Erica M. 

on Birdeye

2 years ago

I highly recommend AVOIDING Phoenix Property Management! The house next door to me is leased and managed by this company and they have let the backyard become overrun with invasive wisteria that killed 2 trees and grew over into my property, damaging my trees. The tenants at that time told me they asked this company to please clean up the fallen trees (which had been that way over 2 months) but got no response. So then I contacted Megan at this company who manages the house back in December 2021 by phone and e-mail and ag... read more

Erica M. 

on Birdeye

2 years ago

I highly recommend AVOIDING Phoenix Property Management! The house next door to me is leased and managed by this company and they have let the backyard become overrun with invasive wisteria that killed 2 trees and grew over into my property, damaging my trees. I contacted Megan at this company who manages the house back in December by phone and e-mail and again in March with no response. Finally she acknowledged receiving my email with photos in April but has not responded further and no cleanup of the backyard whatsoever... read more

Natalia W. 

on Birdeye

2 years ago

When someone does a walk thru while current tenants are living in a property, one assumes repairs will be made and house will be turned over to new tenant in good condition. Phoenixpropertync apparently tricks people into signing leases while home is occupied and then tells you “oh sorry you signed the lease in condition as is” If this is the case, then no one should ever sign a lease until the home is completely vacated and cleaned and inspected. When I received the house and was disgusted by the condition, the real estate ... read more