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Please use the entrance of, Unit 103 - 1183, 1179 Hunt Club Rd, Ottawa, ON, K1V 8S4, Canada
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 10:00 a.m. to 7:30 p.m. | |
Tue | 10:00 a.m. to 7:30 p.m. | |
Wed | 10:00 a.m. to 7:30 p.m. | |
Thu | 10:00 a.m. to 7:30 p.m. | |
Fri | 10:00 a.m. to 7:30 p.m. | |
Sat | 10:00 a.m. to 6:00 p.m. | |
Sun | Closed |
I came in for a walk-in appointment and unfortunately was not greeted when I arrived. The service felt rushed and I noticed a clear difference in how regular customers were treated compared to new ones. I believe all clients, whether new or returning, deserve the same level of care and respect. This salon could definitely improve in customer service and hospitality.
I had been coming here for a while a couple years back but switched salons last year - not for anything they did wrong, I just like to try different places. Because of their location, I decided to switch back and got an amazing manicure. I've had several women - not just this salon, but every one I've ever been to - knick me with either the drill or cut off too much with the cuticles, but I didn't say "ouch" once. HE double checked with me the length, the shape, took extra care to ensure the nails were all the same length, a... read more
they asked me to come back to fixed my nails but the MANAGER talks so rude!!!!!! instead of apologizing she puts the blame on me, the nail tech that suppost to fixed it keeps on asking apology on how her manager acts!!!!what a waste of time!!!!!
i just got my nails done and im not happy on what she did.i asked for aurora chrome she did it but some of the tip of my nails are not properly done i asked her to do it again and again she did it, but when i got home i checked it and still some of it are not done properly!!!! lookes like she's in a hurry!!
Phoenix Nails & Beauty has a 4.4 star rating with 471 reviews.
Phoenix Nails & Beauty is closed now. It will open at 10:00 a.m.
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