Phoenix Home Care & Hospice

Cheyenne Charles 

on Google

2 months ago

Everyone is pleasant to work with but upsetting that nurses don’t give family a relief or even help change patients diapers/briefs when they have gone to the bathroom and soaked during their home visits and we have to wait for the aide to help on their days of visits. That is how family gets burnt out being caregivers and we hire help but they don’t help with the difficult things. 

Sherle Arvidson 

on Google

2 months ago

3 different staff members that I had to speak with concerning starting home aid for my mom were great. Very respectful, helpful, and professional. The caregiver however didn't show up on the FIRST day. She had an emergency but I was distressed to learn that the office wasn't aware of her neglect until the end of the day therefore made no call to me or family members. The ball was dropped and I was at least glad to find out prior to care, that Phoenix Care was NOT going to be the responsible source caring for my mother (becau... read more

Dasha Frank 

on Google

8 months ago

Called to ask if we can have a different nurse because this one put my mom covered in urine back to bed. The director told me to make a list of everything I want done by the home care team because some nurses don’t know what we expect. I asked if cleaning patients after going to the bathroom not an obvious requirement. The director said making a list would be quicker than telling her what all I was unhappy with. 

Lindsey Cox 

on Google

8 months ago

Really friendly and personable to talk to! 

Janelle Boden 

on Google

8 months ago

I can't thank the entire team at Phoenix enough for making it possible for my mom to spend her final days in the comfort of her home. The entire team (director, nurses, social worker, chaplain) were unbelievably kind, caring, responsive, and supportive. I would highly recommend their services.