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Phoenix Counseling Center
- Counseling & Mental Health
- Gastonia, NC
About this business
Phoenix Counseling & Crisis Centers is a 501c3 non-profit agency founded in 2003 committed to providing easy access to a comprehensive range of behavioral health services in the Lincoln, Cleveland & Gaston County areas. We provide a continuum of care that includes Substance Use and Mental Health screening, evaluation, crisis stabilization, and treatment. Our staff view all consumers as fellow humans in crisis who are entitled to empathy, dignity, respect, and the level of clinical excellence each of us would want for ourselv... read more
Location details
2505 Court Drive, Gastonia, NC, 28054, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 12:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
staff talks about clients smell and don't use the body wash. but then I watch clients ask for new clothing items and they try to say they don't have the size the client is asking for. They act mad when they actually have to do something. The staff really does nothing but watch the clients and then get mad when they ask them one question for help. they should get more staff that really want to do there job.
If I could give a 0 I absolutely would! This is the most disrespectful unprofessional staff I've ever experienced in my life
This facility does focus more on addiction and substance abuse versus mental health however it does have the best inpatient program locally. They will get you on the right track.
I am absolutely appalled by the treatment my loved one received when they were denied care simply because they tested positive for meth. This is unacceptable. Speaking with the front desk clerk only added to my disbelief when they refused to provide any helpful information. I understand the need for policies and procedures, but there is no excuse for turning individuals away when they are in need of medical help. This is a serious problem contributing to the increase in overdose rates. We must demand better from our healthca... read more
My daughter was sent here by her first PO disorganized and uninformed from her first scheduled appointment. Timeline… we arrived, Front desk had zero idea who she was and why she was there…was told they did not take her insurance. She could not be treated there. How can you not be treated when sent by your PO, waited 2 hours, the person assigned to do her assessment was not in the office. After 2 hours a case worker appeared stating she had a grant for her treatment and the one to do her assessment is on the way or may do it... read more
Frequently asked questions about Phoenix Counseling Center
How is Phoenix Counseling Center rated?
Phoenix Counseling Center has a 3.3 star rating with 56 reviews.
When is Phoenix Counseling Center open?
Phoenix Counseling Center is closed now. It will open on Monday at 8:00 a.m.
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