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Phillips Buick GMC in Fruitland Park, Florida is proud to be one of the top Buick GMC retailer for General Motors. We have been recognized nationally for our sales and commitment to customer service. As a family owned and operated dealership, we're proud of the personalized service that our customers receive. Browse through our inventory. We literally have hundreds of new and pre-owned vehicles in stock, ready for immediate delivery. We are the area's top retailer for pre-owned sales in cars, trucks, vans and SUVs in the Nor... read more
2160 US Highway 441, 27, Fruitland Park, FL, 34731, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Check out Double digit complaints with BBB and Yelp reviews. Read before you buy!!!!! Definite pattern of poor behavior.
Check out BBB complaints and Yelp!!!!!!!!!
I purchased a brand new Yukon that was ordered for me. I had an extra $800 predeilivery fee that I caught on my paperwork. I was told that was an error. After the “error”, I questioned the other fees and was responded to harshly and rudely. I tried to escalate my issues and still moved forward with my purchase by electronically signing a purchase agreement provided to my by Phillips Buick and signed before it’s expiration. As payment consideration, I signed my approved 0% interest financing through GM financial. The next d... read more
We traded in 3 good running vehicles for 2 what we thought was great used vehicles. Paid 62000.00 for a truck and 36000.00 for a suv. By the time we got home in truck was having issues. Took it back they kept it a day said it was fixed took it back same issue popped up time we were home. Took it back they have had it for a couple weeks and now sent it to another dealership ..bought a truck and haven't got to enjoy it yet. And we are down to no vehicles having to depend on rides because the suv we knew air in rear wasn't get... read more
Business response:
We do not accept credit union drafts at our dealership because it is not a check, it is a piece of paper that says certain stipulations must be met and then the credit union will pay you if the credit union feels that those obligations have been met. We have been "burned" by credit unions in the past by having to wait from weeks to months for them to pay us because of many miscellaneous reasons. Also, the customer is driving in a vehicle that has not been paid for because the draft can not be cashed like a check. We are sorr... read more
Business response:
We're very sorry you had an unpleasant experience. Your concerns have been forwarded to management.
Phillips Buick Gmc has a 4.4 star rating with 2,861 reviews.
Phillips Buick Gmc is open now. It will close at 6:00 p.m.
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