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Philadelphia Eyeglass Labs

2.1

About this business

Location details

32 E Germantown Pike, Norristown, PA, 19401, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
2.115 reviews
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Daniel D.'s profile image
Daniel D. 
a year ago

I cannot say enough good things about this place! They have nice offers and the last one was $99 eyeglasses which I could not resist! I bought the glasses I wanted and it was such a nice experience from start to finish. 

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anonymous 
11 years ago

Do not expect a refund from them. They give only store credit. Who the hell want store credit and i got the receipt. 

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anonymous 
12 years ago

I recently visited this optical and everyone that worked their was nice except the older lady that worked in the front. She was very unprofessional and looked like she didn't even want to work. She even went outside and took a smoke break before I was taken care of. When she reurned I watched her take care of a lady that was there with her son and she was very rude. She wasn't helpful at all. There's another optical down the block from there where I took my kids and that's where ill be going from now on. They are much nicer ... read more

anonymous's profile image
anonymous 
12 years ago

I would have liked to give less than 1 star. I took my young son there and the people that worked in the front were very unprofessional and impatient. They made me feel unwelcomed. They also tried to overcharge me with unposted charges. I would not recommend this location. I personally will never return to this location. 

conradbonilla's profile image
conradbonilla 
13 years ago

Wow!!! i just got my new glasses at the Cohen's optical center at the sunrise mall and i can't begin to express how thrilled, satisfied, and happy I am not only with my new glasses but also with the excellent customer service I experienced there. From the beginning starting with the eye exam to the very end I was so pleased with the modern technology , quality and accuracy of their variety of products which are the top of the line. I would strongly recommend anyone who is seeking real good customer service with a very polite... read more

Guest44206's profile image
Guest44206 
13 years ago

I have been going to this Cohen"s for years to get my eyes examined and then buy my glasses and contact lenses. They are so thorough, so helpful and when it comes to choosing frames they are really good at finding just the right thing. 

anonymous's profile image
anonymous 
13 years ago

I have been going to this Cohen"s for years to get my eyes examined and then buy my glasses and contact lenses. They are so thorough, so helpful and when it comes to choosing frames they are really good at finding just the right thing. 

anonymous's profile image
anonymous 
13 years ago

Good customer service and satisfaction posted at the store wall but I what I experienced was exactly the opposite of what they are trying to project to customers. It took me 2 months to wait for my prescription sunglasses but not a single apology was made. If I did not dispute this through care credit, it could have been a longer wait. I was informed by care credit customer service representative that the disputed merchandise is ready for pick up but when I went there I waited again for an hour. 

Guest98504's profile image
Guest98504 
14 years ago

this is the place you want to go. they have the coolest frames in stock and you can get them the same day if the lenses are in stock. be prepared to pay the piper though. spending $1,000.00 for a pair of eyeglasses is steep. if you can afford it, buy 3 or 4 pair and ask what they can do. at these prices, they could give YOU A DISCOUNT OF $500.00 OR 600.00 . the markup is 2000% so they will do it. just see glen and ask him how many sq. ft. his house is. it's disgusting. they will get you if you let them. just tell them what y... read more

Frequently asked questions about Philadelphia Eyeglass Labs

How is Philadelphia Eyeglass Labs rated?

Philadelphia Eyeglass Labs has a 2.1 star rating with 15 reviews. 

When is Philadelphia Eyeglass Labs open?

Philadelphia Eyeglass Labs is open now. It will close at 6:00 p.m.  

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