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Phelps Heating & Cooling Inc.
- Heating & Air Conditioning/HVAC
- Hodgenville, KY
About this business
Location details
305 W Main St, Hodgenville, KY, 42748, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 4:30 p.m. | |
| Tue | 7:30 a.m. to 4:30 p.m. | |
| Wed | 7:30 a.m. to 4:30 p.m. | |
| Thu | 7:30 a.m. to 4:30 p.m. | |
| Fri | 7:30 a.m. to 4:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
My grandmother had her AC diagnosed almost a month ago now and they keep giving her the run around and just saying the part is “in route” yet doesn’t have a tracking number. Not sure how they do not have a tracking number for an item “in route” and I don’t believe that. The only thing I am believing is that someone dropped the ball somewhere and this kind of customer service is unacceptable. I am sure if it was one of their family members units they would have had it in during the first week for an AC being out in the hottes... read more
Needed a new thermostat installed. We have an older unit. Two men came to our house to replace thermostat. Neither seemed to know what they were doing. They tried calling for assistance and could not get ahold of anyone. I called the main office and they had someone call the men at my house. Nothing was explained to my husband and neither of the workers seemed to know what they were doing. When they wanted to go into our crawl space my husband told them that was enough and did not allow them to. He had them put the old therm... read more
Jace was so good repairing my kitchen drain. Want him to have a 5 star rating.
See pictures for details. Picture 1 is our complaint to the BBB. Picture 2 is the reply from Phelps. Picture 3 is our response to Phelps. Picture 4 is our other response from to days visit from a VERY professional company who came to assess the damage and agreed with us, the homeowners, this was the fault of the technician and their are no signs of damage from lawnmower on the inside or outside. This is an email to the licensure board for an ethical complaint.
The air from our vents felt more like a fan than an air conditioner.The guy got right to work,discovered the problem, and had the system cooling by the end of the session. I was really happy with how smoothly everything worked.
Frequently asked questions about Phelps Heating & Cooling Inc.
How is Phelps Heating & Cooling Inc. rated?
Phelps Heating & Cooling Inc. has a 4.3 star rating with 32 reviews.
When is Phelps Heating & Cooling Inc. open?
Phelps Heating & Cooling Inc. is closed now. It will open at 7:30 a.m.
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