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PFFCU - Police and Fire Federal Credit Union

4.1

About this business

Location details

9165 Ridge Ave, Philadelphia, PA, 19128, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 6:00 p.m.
Tue8:30 a.m. to 6:00 p.m.
Wed8:30 a.m. to 6:00 p.m.
Thu8:30 a.m. to 6:00 p.m.
Fri8:30 a.m. to 6:00 p.m.
Sat8:30 a.m. to 4:00 p.m.
SunClosed
4.170 reviews
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Nora G's profile image
Nora G 
on Google
3 days ago

Be careful of this bank they like to take money out of your account i know this they did this to me they suck would like to close my account but once I get a job they will not be letting any chance to get my money the people are not friendly including all the managers they let you wait forever like you don’t have nothing to do all day would like it if they go bankrupt 

Justin Fairy's profile image
Justin Fairy 
on Google
a month ago

Worse and slowest service I ever experienced from a bank. Consistently slow worse idea ever to add virtual teller atm. Andorra specifically always has a long line waiting for one person. Would rate 0 if possible. 

Anthony Sloan's profile image
Anthony Sloan 
on Google
a month ago

I’ve been banking with Police and Fire for the past five years, and I’ve noticed a significant decline in service recently. They’ve drastically reduced the number of live tellers, replacing them with machines and pushing customers toward using the ATM even when it’s not the right option for the transaction. Wait times inside the branch have increased noticeably, and it feels like personal service is no longer a priority. If I wanted to use an ATM, I wouldn’t have walked inside the bank. This shift away from human service has... read more

Dodie DiGiacomo's profile image
Dodie DiGiacomo 
on Google
a month ago
Jazmin Brown's profile image
Jazmin Brown 
on Google
2 months ago

I’ve been a PFFCU member for several years, but today, I visited the branch to close my account as I’m relocating out of the city. It was a bittersweet moment, especially as I spoke with Sada, one of the branch’s sales representatives. Before I left, she handed me my receipt along with the kindest, most generous note—expressing how proud she was of me and wishing me the best on my new journey. Her gesture truly touched my heart, and I’ll cherish that memory forever. 

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Frequently asked questions about PFFCU - Police and Fire Federal Credit Union

How is PFFCU - Police and Fire Federal Credit Union rated?

PFFCU - Police and Fire Federal Credit Union has a 4.1 star rating with 70 reviews. 

When is PFFCU - Police and Fire Federal Credit Union open?

PFFCU - Police and Fire Federal Credit Union is closed now. It will open at 8:30 a.m. 

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