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PFFCU - Police and Fire Federal Credit Union

3.4

About this business

Police & Fire Federal Credit Union is a full-service credit union offering a complete line of banking services to its client, including loans, personal and corporate accounts, investment opportunities, Internet banking and other miscellaneous services. It serves any Philadelphia Police Officer or Firefighter. Once you become a member, any member of your immediate family may also join. Immediate family members include parents, grandparents, sisters, brothers and children of the member. The Police and Fire Federal Credit Union... read more

Location details

901 Arch St, Philadelphia, PA, 19107, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 5:00 p.m.
Tue8:30 a.m. to 5:00 p.m.
Wed8:30 a.m. to 5:00 p.m.
Thu8:30 a.m. to 5:00 p.m.
Fri8:30 a.m. to 5:00 p.m.
Sat8:30 a.m. to 4:00 p.m.
SunClosed
3.4348 reviews
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LaShawna Sheppard's profile image
LaShawna Sheppard 
2 months ago

If I could give 0 stars I would…I am definitely disappointed with their service. The customer service is horrible. I was constantly given the run around. I called in to discuss the matter with my account. I have banked with them since I was 16. Sadly I will be cutting my relationship with them. I was treated as if I was not a valued loyal customer. I asked for support from the supervisor and she refused to accommodate for a mistake THEY MADE WITH MY MONEY SMH. I asked to speak to her superior and she refused. The entire call... read more

Christine Anne's profile image
Christine Anne 
2 months ago

Inconsistent experience. Always have to wait even when we have a scheduled appointment. 

Robert Trucksess's profile image
Robert Trucksess 
2 months ago
Jaylah Darling's profile image
Jaylah Darling 
3 months ago

I absolutely can’t stand PFFCU. I have an auto loan with them & never again. I would never even recommend this institution.. If I had to use a credit union they would be last option. Cleo in customer service & Jasmine in collections have nasty attitudes. People like that bring your business down 

Brian Burton's profile image
Brian Burton 
3 months ago
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Frequently asked questions about PFFCU - Police and Fire Federal Credit Union

How is PFFCU - Police and Fire Federal Credit Union rated?

PFFCU - Police and Fire Federal Credit Union has a 3.4 star rating with 348 reviews. 

When is PFFCU - Police and Fire Federal Credit Union open?

PFFCU - Police and Fire Federal Credit Union is open now. It will close at 5:00 p.m.  

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