PetSuites Twinsburg

Gagandeep Nijjer 

on Google

2 days ago

Update: PetSuites helped resolve the situation and covered the expenses, which I really appreciate. Their team took responsibility and made things right, and I feel much better knowing they care about their customers and pets. I hope to try them again soon! I used to love bringing my dog Baaz to PetSuites, but after this last visit, I’m heartbroken and disappointed. When I picked him up, he smelled , his fur was still damp and matted, and he was clearly uncomfortable. He ended up developing a hot spot, likely from not being ... read more

Michael H 

on Google

a week ago

i brought my australian shepherd there for a groom get her back and all i noticed is the paw were trimmed and nails cut. i paid 80 bucks including a tip for what. very very very disappointed and then when i call them to bring it to there attention. tries to sell me another groom. uh ill be taken my business elsewhere after being there few times and they won’t even do anything besides try to sell me another package  

Helena Svoboda 

on Google

a week ago

Good and bad. They keep everything pretty clean,and the desk staff is very nice. This was our first time there. We had a first time customer coupon for a free night and free play. My parents dog and my dog both had upgraded suites. We were charged for all playtime,and they took 41.00 off ?? My mom dogs bag was full of wet items and her dog was wet as well at pick up. We both sent pee pads for accidents. Never used because they hose down the rooms.