PetSmart's cover image

This profile has not been claimed by the business owner or representative.

to update business information, get appointment requests, engage visitors with web chat, and more!

PetSmart

4.3

About this business

Location details

4120 E 4th St, Ontario, CA, 91764, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 9:00 p.m.
Tue9:00 a.m. to 9:00 p.m.
Wed9:00 a.m. to 9:00 p.m.
Thu9:00 a.m. to 9:00 p.m.
Fri9:00 a.m. to 9:00 p.m.
Sat8:00 a.m. to 10:00 p.m.
Sun9:00 a.m. to 6:00 p.m.
4.31,215 reviews
Select a rating
Kelly S.'s profile image
Kelly S. 
2 years ago

Favorite pets store , they have so my items and are always stocked up in everything and anything you could possibly look for . 

Kelly S.'s profile image
Kelly S. 
2 years ago

Favorite pets store , they have so my items and are always stocked up in everything and anything you could possibly look for . 

Kate S.'s profile image
Kate S. 
2 years ago

Thank you for the good accommodation I like your services! Very High quality product you deserve more appreciation! 

KSellers66's profile image
KSellers66 
7 years ago

Every employee I have ever met at this location has been super nice and helpful. What gives? The Kaytee CritterTrail 2-Level Habitat we bought here killed my daughter's hamster, "Piper". The full water bottle didn't dispense water. I was prepared to forgive and forget, as long as my 100% honest review of the product was posted to the PetSmart website. They censored it. This is my response. People need to know. 

Ken S.'s profile image
Ken S. 
7 years ago

Every employee I have ever met at this location has been super nice and helpful. What gives? The Kaytee CritterTrail 2-Level Habitat we bought here killed my daughter's hamster, "Piper". The full water bottle didn't dispense water. I was prepared to forgive and forget, as long as my 100% honest review of the product was posted to the PetSmart website. They censored it. This is my response. People need to know. 

christinelee4305's profile image
christinelee4305 
9 years ago

Asked for price of clipping nails. Given a good price and customer service person was very nice and quickly gave the correct price and availability of appointment! 

christinelee4305's profile image
christinelee4305 
9 years ago

Asked for price of clipping nails. Given a good price and customer service person was very nice and quickly gave the correct price and availability of appointment! 

Jennifer S.'s profile image
Jennifer S. 
9 years ago

I have been taking my dogs to this PetSmart for 4 yrs. they go about every 2 mos. for grooming. Today I called for an appt. and they said they couldn't do them because their shots had been due on the 13th. I said I knew and that was why I needed to get them groomed to go to the vet. Its not like I've never been there and I'm coming in off the street with a couple of strays. I've never seen them mistreat my dogs but a couple of the groomers turn their noses up and say they don't do this kind of dogs and make unkind comments I... read more

anonymous's profile image
anonymous 
11 years ago

have shopped this particular store for 11 years, primarily buying food and supplies for my cat. My vet recommends Ians cat food. They used to carry a complete supply of Iams products, but for the past year I have noticed the Ians selection has been greatly diminished. From now on I'll be shopping elsewhere in a well stocked store. 

Frequently asked questions about PetSmart

How is PetSmart rated?

PetSmart has a 4.3 star rating with 1,215 reviews. 

When is PetSmart open?

PetSmart is open now. It will close at 10:00 p.m.  

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com