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PetSmart

4.3

About this business

Specialties PetSmart, Inc. is the largest specialty pet retailer of pet supplies, pet services and pet solutions for the lifetime needs of your faithful friends. PetSmart provides a broad range of competitively priced brand-name pet food, including Blue Buffalo BLUE Wilderness™, Eukanuba® and Purina® Pro Plan®. We also have a large variety of popular, high-quality pet products for dogs, cats, fish, birds, reptiles and small pets. You Order it - We'll fetch it. Buy Online and Pick Up In Store. Now you can sh... read more

Location details

279 East Fairmount Avenue, Ste A, Lakewood, NY, 14750, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 9:00 p.m.
Tue9:00 a.m. to 9:00 p.m.
Wed9:00 a.m. to 9:00 p.m.
Thu9:00 a.m. to 9:00 p.m.
Fri9:00 a.m. to 9:00 p.m.
Sat9:00 a.m. to 9:00 p.m.
Sun10:00 a.m. to 7:00 p.m.
4.3539 reviews
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Justin Pringle's profile image
Justin Pringle 
8 years ago
Michaela Alexandra Devine's profile image
Michaela Alexandra Devine 
8 years ago
Max Appleby's profile image
Max Appleby 
8 years ago

Fish tanks are disgusting all green, dead fish in tanks, made sure to say your filtration system isn't working but they just said oh yes it is it's just big and takes time....... bird cages are full of bird shit, cages still dirty without the birds, customer service is ridiculous.... more were in the front room then anything else laughing while the poor cashier had a huge line..... who ever the manager is at this place shouldn't be....... 

Kola Kola's profile image
Kola Kola 
8 years ago
Duke McLachlan's profile image
Duke McLachlan 
8 years ago

The absolute worst service I have ever encountered. They couldn't just take the rabies tag on my dog as proof of his shots, so I had to got get the paperwork out in my car. I also had to take my dog outside the building in the rain. Only to come back in and be denied service. Reason: his shots were only updated the day before and we need to wait 48 hours. Absolutely unacceptable. Not sure who the two people were working at your Lakewood, NY location at 12pm EST, but they shouldn't be in the customer service industry with att... read more

Lori Abel's profile image
Lori Abel 
8 years ago

I stopped up to Petsmart on Saturday to see about taking Jasmine in for a well needed bath and quick grooming. They were able to fit her in that day. I explained that Jasmine is timid, shy around anything new. The staff did a fantastic job with Jasmine. I was able to stay in the store, out of sight, to keep an eye out in case she didn't adjust well. I couldn't have been more pleased with the service and attention that Jasmine received. I would definitely recommend Petsmart and plan on a return appt soon. Special thanks to Ka... read more

Paul Schaller's profile image
Paul Schaller 
9 years ago
Amy Griffin's profile image
Amy Griffin 
10 years ago

Our dog Labron was pampered and very happy... He looks great... He didn't want to leave... 

Melissa Cain SanAngelo's profile image
Melissa Cain SanAngelo 
10 years ago

Frequently asked questions about PetSmart

How is PetSmart rated?

PetSmart has a 4.3 star rating with 539 reviews. 

When is PetSmart open?

PetSmart is open now. It will close at 9:00 p.m.  

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