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PetSmart

4.4

About this business

Specialties PetSmart, Inc. is the largest specialty pet retailer of pet supplies, pet services and pet solutions for the lifetime needs of your faithful friends. PetSmart provides a broad range of competitively priced brand-name pet food, including Blue Buffalo BLUE Wilderness™, Eukanuba® and Purina® Pro Plan®. We also have a large variety of popular, high-quality pet products for dogs, cats, fish, birds, reptiles and small pets. You Order it - We'll fetch it. Buy Online and Pick Up In Store. Now you can sh... read more

Location details

345 Faith Road, Salisbury, NC, 28146, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 9:00 p.m.
Tue9:00 a.m. to 9:00 p.m.
Wed9:00 a.m. to 9:00 p.m.
Thu9:00 a.m. to 9:00 p.m.
Fri9:00 a.m. to 9:00 p.m.
Sat9:00 a.m. to 9:00 p.m.
Sun10:00 a.m. to 7:00 p.m.
4.41,223 reviews
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Angie Surratt's profile image
Angie Surratt 
4 years ago

These people are so rude to their customers. Told me I must CARRY my dog, even though I had a leash. I asked “where’s the sign on the door stating this??” They said “oh we don’t have one right now” 🙄 The only signs on the door said you must wear a mask. And half the customers had no mask on. Retarded. I won’t be back. 

Tara Hinson Parker's profile image
Tara Hinson Parker 
4 years ago

I went tonight to get crickets for my daughter's lizard. The girl that was working at the fish tanks (red hair), was so incredibly rude and made me feel like I was bothering her. The weird thing is that when I looked at Google reviews, other people had said the same thing. The lady at the register was super friendly. 

Kelly Shaver's profile image
Kelly Shaver 
4 years ago
Kelly Shaver's profile image
Kelly Shaver 
4 years ago

In-store prices are twice that of online prices so you have to ask them to match THEIR OWN PRICES (after standing in line forever with only one register open) or choose the option I did, which was to order online for curbside pickup. (Yes, you can literally stand in the store and place an order online quicker than waiting in line, then walk out to your car and pick it up in a few minutes.) That all went very well—easy ordering, quick processing, smooth pickup—until I opened the bag after driving off to my next destination an... read more

John Deneen's profile image
John Deneen 
recommend  Recommended
5 years ago

The kids had a great time! 

Charles D Larson's profile image
Charles D Larson 
recommend  Recommended
5 years ago

Great people work here . Good prices 

Lynn Zachary DeBerry's profile image
Lynn Zachary DeBerry 
5 years ago

Out of town for the holidays I called and asked if PetSmart would price match Amazon. I needed food my my fur baby and was going to put stockings together from both. I spent over an hour in the store and had a cart full of items at checkout. When I told them I wanted to do a price match I was asked to pull the items up on my phone; I obliged and when I showed the items to the clerk I was told they would price match with “anyone except Amazon”! When I told him I had called he rudely said “my manager says NO to Amazon, would y... read more

Paul Angel Lawing's profile image
Paul Angel Lawing 
recommend  Recommended
5 years ago

McKenna and Bryar (hope I spelled their names right) in the salon are awesome! I don’t let anyone else do our dogs nails. They are so great with our pets and do their nails so fast that it doesn’t give them time to get upset over it. Plus they get them short without ever going into the quick😊 

Melanie Chilson's profile image
Melanie Chilson 
recommend  Recommended
5 years ago

I am a regular customer and am more impressed with the store and the staff. Everyone is always helpful and can guide you to the best product for your needs. Will always go there! 

Frequently asked questions about PetSmart

How is PetSmart rated?

PetSmart has a 4.4 star rating with 1,223 reviews. 

When is PetSmart open?

PetSmart is closed now. It will open at 9:00 a.m. 

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