PetSmart's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

PetSmart

4.3

About this business

Specialties PetSmart, Inc. is the largest specialty pet retailer of pet supplies, pet services and pet solutions for the lifetime needs of your faithful friends. PetSmart provides a broad range of competitively priced brand-name pet food, including Blue Buffalo BLUE Wilderness™, Eukanuba® and Purina® Pro Plan®. We also have a large variety of popular, high-quality pet products for dogs, cats, fish, birds, reptiles and small pets. You Order it - We'll fetch it. Buy Online and Pick Up In Store. Now you can sh... read more

Location details

1222 East Dixie Drive, Asheboro, NC, 27203, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 9:00 p.m.
Tue9:00 a.m. to 9:00 p.m.
Wed9:00 a.m. to 9:00 p.m.
Thu9:00 a.m. to 9:00 p.m.
Fri9:00 a.m. to 9:00 p.m.
Sat9:00 a.m. to 9:00 p.m.
Sun10:00 a.m. to 6:00 p.m.
4.3670 reviews
Select a rating
Liz Adrian Diaz's profile image
Liz Adrian Diaz 
2 years ago

Do not take your pet to pet smart!! I had never had to post anything on social media until now after having the worst experience ever with my dog and being humiliatedI was denied service for asking too many questions and for being extra careful with my doggy. 

Danielle Gibson's profile image
Danielle Gibson 
3 years ago

All the tanks have ick, lots of dead fish, including 6 dead bettas in cups on the shelves (1 that you could tell had been there quite some time in an advanced state of decay). When notified of the problem months ago nothing has been done. I do not recommend this store. The employees were however friendly and did try to answer my basic questions however they have no clue what they are selling. 

Ashley Colville's profile image
Ashley Colville 
4 years ago

Bought a rubberlips fish (algae eater) on the 9th and now all of our fish have Died!!! The fish had ick that we brought home. We Will NEVER buy from here again. We had our fish for over 2 years I feel terrible. 

Wendy Hill's profile image
Wendy Hill 
4 years ago

Was told, as I was checking out, that I had to wear a face mask. They didn’t mind it as I entered.... nor minded it as i paid my $100 plus dollar purchase..... I will not be back nor will I shop petsmart again. My freedom, my health, my choice! 

Rene Crachiolo's profile image
Rene Crachiolo 
recommend  Recommended
5 years ago

my petsmart in asheboro is great and i love the grooming staff! 

Laura Wesso's profile image
Laura Wesso 
5 years ago

ALL of your animals are NEGLECTED. Everyone knows. You are a sick business. Taking pictures and a statement to corporate. Your employees & morals are trash. Do NOT support this company. 

Ruth Marlene Oxendine's profile image
Ruth Marlene Oxendine 
5 years ago

My experience is was not very good but it’s been months ago n 

Alyssa Niten's profile image
Alyssa Niten 
5 years ago

Just went in for the Adoption Fair, it starts at 2 but when I went in there around 1:30 there were only 3 puppies available. I asked the lady if that was all they were gonna have and she answered yes. If your going to have an adoption fair, at least have more than 3 dogs, really??? 

Rebekah Holt-Jensen's profile image
Rebekah Holt-Jensen 
6 years ago

Went to Petsmart yesterday complained about how the poor cats were neglected came back today have added more cats so now over congested and even more sick cats....eyes with puss coming out of them cats with poop all over their bottoms obviously sick once again complain to manager stated it was all “Sharon’s” fault with the Paws group. Called corporate office and complained. I refuse to do business with I place that wont take care of its animals....what a shame....I will contain to monitor those poor cats and complain each ti... read more

Frequently asked questions about PetSmart

How is PetSmart rated?

PetSmart has a 4.3 star rating with 670 reviews. 

When is PetSmart open?

PetSmart is closed now. It will open tomorrow at 9:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com