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PetSmart

4.3

About this business

Location details

107 Cox Creek Parkway, Florence, AL, 35630, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 9:00 p.m.
Tue9:00 a.m. to 9:00 p.m.
Wed9:00 a.m. to 9:00 p.m.
Thu9:00 a.m. to 9:00 p.m.
Fri9:00 a.m. to 9:00 p.m.
Sat9:00 a.m. to 9:00 p.m.
Sun10:00 a.m. to 7:00 p.m.
4.3860 reviews
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Claire Barnett's profile image
Claire Barnett 
8 years ago

They groomed my grandmothers little 7lbs dog. And charges them $65.00! She is never using them again! 

Stephanie Moore McDowell's profile image
Stephanie Moore McDowell 
8 years ago

Hank is a beautiful double doodle and he has been groomed here several times. Madison is fantastic!!! He’s clean as a whistle every thing taken care of from ears to rears!!! I couldn’t be more happy. 

Heather Owens's profile image
Heather Owens 
8 years ago

I have two golden retrievers, one that has a bad left leg and cannot stand long for grooming. Micheal a groomer that works in your Florence store went above and beyond to accommodate me and my dogs. I will be back and would recommend anyone to him. Micheal thanks again for being so wonderful to me and my sweet baby dogs � 

Mitch Dobbins's profile image
Mitch Dobbins 
8 years ago

Excellent Service. Michael does a great job with our dogs. 

Cindy Jackson Ledford's profile image
Cindy Jackson Ledford 
8 years ago

I took my pomeranian for grooming, with instructions NOT to cut his long, full coat, just to trim his feet and bottom. Grooming manager, Trishanna, cut all his hair off, almost as short as shaving.. when I picked him up, his entire long lucious coat was GONE!! She was no where to be found when I picked him up, I asked to have her call me, she never did. When I went in a few days later, she said, "it was a communication error" and when I talked to the ass't. manager, Keith, he apologized and gave me a refund. The salon manage... read more

Melissa Beene Felder's profile image
Melissa Beene Felder 
8 years ago

Fantastic!! What a great store w friendly and helpful employees:). 

Lauren Alexandra Denman's profile image
Lauren Alexandra Denman 
8 years ago
Trinity Weaver's profile image
Trinity Weaver 
8 years ago

I just want to give kudos to this store because they are the only local pet store we have that puts some their bettas in the regular tanks. I go in often to get stuff for our aquariums and our bunny and the store is always clean, the staff is friendly, and the fish tanks always look well maintained with healthy stock. I went in yesterday and they had put two bettas in regular tank where they had just plants. All my bettas are in community tanks and I would love to see this store move to putting more of their bettas in the ta... read more

Natalie Mallord's profile image
Natalie Mallord 
8 years ago

Thank you to Michael and Madison for the great grooming job on Obi-Wan and Stormtrooper. Fantastic job! And a special thanks for putting up with the howling husky �. 

Frequently asked questions about PetSmart

How is PetSmart rated?

PetSmart has a 4.3 star rating with 860 reviews. 

When is PetSmart open?

PetSmart is open now. It will close at 9:00 p.m. 

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