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PetSmart

4.2

About this business

PetSmart is the world's largest pet supply and service retailer, offering over 10,000 products in each store to meet all of your pet's needs. Services include grooming, dog training, cat and dog boarding, and Doggie Day Camp. PetSmart also offers a varied selection of animals for sale and adoption such as dogs, cats, birds, fish, amphibians, reptiles, and several breeds of small animals like guinea pigs, chinchillas, gerbils, hamsters and mice. Visit your Hamilton PetSmart today! 

Location details

3439 Hamilton Princeton Road, Hamilton, OH, 45011, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 9:00 p.m.
Tue9:00 a.m. to 9:00 p.m.
Wed9:00 a.m. to 9:00 p.m.
Thu9:00 a.m. to 9:00 p.m.
Fri9:00 a.m. to 9:00 p.m.
Sat9:00 a.m. to 9:00 p.m.
Sun10:00 a.m. to 7:00 p.m.
4.21,190 reviews
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Baylee Roberts's profile image
Baylee Roberts 
3 years ago

DO NOT GET YOUR FISH HERE THEY WILL DIE! Me and my boyfriend went her on several different times and there is a girl back there that I guess is “ new “ and she picks the fish with her HANDS!!!!!! Every time we get one when she catches it it dies and anyone knows not to pick them up with your HANDS !!!!!!! 

Ashley Ross's profile image
Ashley Ross 
3 years ago

Horrible service by grooming staff and manager William, who did not care about the situation at all. Please take your animals elsewhere, there are plenty of other grooming locations in the area. 

Katherine Weiss's profile image
Katherine Weiss 
4 years ago

We bought a crate for our 100 lb dog here less than a week ago. He broke the door and we went looking for a replacement door. We were informed they don’t sell just doors (apparently they don’t know how dogs work lol) but we spoke with a young man who assured us if we brought it back they had a 60 day guarantee. We also called customer support before actually bringing it back to ensure this was the case. Customer service also assured us that if we had the phone number, credit … See more 

Pat L Kuykendoll's profile image
Pat L Kuykendoll 
4 years ago

Have been in this store multiple times including a trip to the vet. It is poorly stocked for cat items including cat toys and pet carriers. The women’s rest room was disgusting at the time I took my animal to the vet and two weeks later when I was in the store the restroom was in worse shape (I didn’t think that was possible). I brought it to the clerk’s attention who said there were only 2 employees in the store. Honestly...in the midst of Covid there is no custodian employed to address cleanliness of the restroom?? Could h... read more

Michael Puckett's profile image
Michael Puckett 
recommend  Recommended
5 years ago

great place to go for your pets needs 

Vondale Partin's profile image
Vondale Partin 
recommend  Recommended
5 years ago

Great place for dogs with their parents.the employees are very helpful and obvious animal lovers. My dog loves going there! 

Jim Ariss II's profile image
Jim Ariss II 
recommend  Recommended
5 years ago
Renée Shepherd's profile image
Renée Shepherd 
recommend  Recommended
5 years ago

I just left the store, and I just wanted to say the employees here are so friendly and helpful! I’m a first time puppy mom, and I walked in feeling somewhat lost and not really sure what to get, but as soon as I walked in, Chris offered help and he walked me through the whole store and showed me what I needed to get me started. He was so helpful and so friendly!! I got everything I needed and I appreciate his help so much! 

Craig Farrell's profile image
Craig Farrell 
recommend  Recommended
6 years ago

Great experience with the Banfield Vet! Thank you! 

Frequently asked questions about PetSmart

How is PetSmart rated?

PetSmart has a 4.2 star rating with 1,190 reviews. 

When is PetSmart open?

PetSmart is closed now. It will open tomorrow at 9:00 a.m. 

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