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PetSmart

4.3

About this business

PetSmart is the world's largest pet supply and service retailer, offering over 10,000 products in each store to meet all of your pet's needs. Services include grooming, dog training, cat and dog boarding, and Doggie Day Camp. PetSmart also offers a varied selection of animals for sale and adoption such as dogs, cats, birds, fish, amphibians, reptiles, and several breeds of small animals like guinea pigs, chinchillas, gerbils, hamsters and mice. Visit your Rochester PetSmart today! 

Location details

3845 Marketplace Drive Northwest, Rochester, MN, 55901, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 9:00 p.m.
Tue9:00 a.m. to 9:00 p.m.
Wed9:00 a.m. to 9:00 p.m.
Thu9:00 a.m. to 9:00 p.m.
Fri9:00 a.m. to 9:00 p.m.
Sat9:00 a.m. to 9:00 p.m.
Sun10:00 a.m. to 7:00 p.m.
4.31,134 reviews
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Missy Mogen's profile image
Missy Mogen 
7 years ago

Shout out to your grooming department. Took my rescue dog in for his first bath away from home today. When I went to pick him up, he was just laying down on the floor of the main grooming area. The ladies told me he was afraid to go in the kennel after they finished, so they let him stay near them. I so appreciate that gesture. They could have easily just forced him into a kennel and ignored him until I got there. They obviously love animals to look out for the comfort of my dog when I'm not there. Thank you! 

Gretchen Forbes's profile image
Gretchen Forbes 
7 years ago
Brenda Krieger's profile image
Brenda Krieger 
8 years ago

I hope you realize that you just lost a very good customer over 86 CENTS!! I came in to exchange a defective package of treats (manufacturer package) and the price had changed since I bought them. The clerk insisted that I pay the additional 86 cents! I tried to keep my calm and said "That is just wrong". He insisted and I had no cash with me so I threw the new package on the counter and walked out. He tried to ask as I was leaving if I wanted the defective package and nasty, dried out (possibly contaminated) treats back. SE... read more

Morgan Dondlinger's profile image
Morgan Dondlinger 
9 years ago
Chris Williams-Schmelzer's profile image
Chris Williams-Schmelzer 
9 years ago

We love the people that work there! We recently got a German Shepherd puppy who lets say has tried my patience. Their employee Katie has been exceptional! She gave us ideas on food, treats, toys and anything we ask her. She has even given me moral support when we talk about some of our obstacles with the puppy! She is such an asset to your store!! 

Todd Wickre's profile image
Todd Wickre 
9 years ago

Ashley is the best in the business in the grooming salon, would never go anywhere else! 

Shalise Higgins's profile image
Shalise Higgins 
9 years ago
Shayla Kay's profile image
Shayla Kay 
9 years ago

They are very knowledgeable and very positive employees! 

Paula Carlson's profile image
Paula Carlson 
9 years ago

Store is very clean and super organized! Helpful , friendly store manager and staff!! 

Frequently asked questions about PetSmart

How is PetSmart rated?

PetSmart has a 4.3 star rating with 1,134 reviews. 

When is PetSmart open?

PetSmart is open now. It will close at 9:00 p.m.  

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