PetSmart's cover image

This profile has not been claimed by the business owner or representative.

to update business information, get appointment requests, engage visitors with web chat, and more!

PetSmart

4.2

About this business

Location details

240 North Gates Drive, Bloomington, IN, 47404, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 9:00 p.m.
Tue9:00 a.m. to 9:00 p.m.
Wed9:00 a.m. to 9:00 p.m.
Thu9:00 a.m. to 9:00 p.m.
Fri9:00 a.m. to 9:00 p.m.
Sat9:00 a.m. to 9:00 p.m.
Sun10:00 a.m. to 7:00 p.m.
4.21,274 reviews
Select a rating
Zo Zelezny's profile image
Zo Zelezny 
8 years ago

the employees aren't trained very well and hassle you when you try to return things that didn't work out. 

Bridgette Cummings's profile image
Bridgette Cummings 
9 years ago
Evan Jacobs's profile image
Evan Jacobs 
9 years ago
Pamela Samples's profile image
Pamela Samples 
9 years ago
Sharlet Doyle's profile image
Sharlet Doyle 
9 years ago

I bought Minnows to feed my Oscars. Now my aquarium is contaminated with something. The minnows began dying during the night. There were 15 floating on top on the morning, all my fish are now sick or dead. Hundreds of dollars in fish, dead. I called the manager, no responsibility taken, doesn't admit to selling sick fish. Though I explained that they were all fine until I introduced the minnows. Thankful right now to Petco, who helped me and saved what fish I have left. They're right across town, and I will be making my futu... read more

ShaRaye Lynne Garrison's profile image
ShaRaye Lynne Garrison 
9 years ago

I have never had a issue with anything from PetsMart I have always liked the staff thereof I had a question one of them there always had a answer if they didn't they got me to someone to help me. I think you all there at PetsMart to keep up the great work loving pets SherriG. 

Betty Horn Lyday's profile image
Betty Horn Lyday 
10 years ago
Chris Skow's profile image
Chris Skow 
10 years ago

What an awful experience. My pet was sold to someone else. Beware! 

Ruth E. Moore Martin's profile image
Ruth E. Moore Martin 
12 years ago

Frequently asked questions about PetSmart

How is PetSmart rated?

PetSmart has a 4.2 star rating with 1,274 reviews. 

When is PetSmart open?

PetSmart is closed now. It will open at 9:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com