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PetSmart
- Pet Stores
- Roanoke, VA
About this business
PetSmart is the world's largest pet supply and service retailer, offering over 10,000 products in each store to meet all of your pet's needs. Services include grooming, dog training, cat and dog boarding, and Doggie Day Camp. PetSmart also offers a varied selection of animals for sale and adoption such as dogs, cats, birds, fish, amphibians, reptiles, and several breeds of small animals like guinea pigs, chinchillas, gerbils, hamsters and mice. Visit your Roanoke PetSmart today!
Location details
4749 Valley View Boulevard Northwest, Roanoke, VA, 24012, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
Well my baby boy"Patches" is here from Kentucky and thankful his records travel from one PetSmart to another what a blessing. It was easy and simple to him an appointment. The people was super sweet to him and about how he was very hyper. Lol no problems will go back
just had the most rude cashier here. We visit this location frequently and most of them aren't overly friendly but this woman took the cake. Made a simple return that i had just called about, super difficult. She was literally slamming on the keyboard because I was right when she told me I was wrong. Will be visiting the other locations from here on.
Discovered today that there is a 5 day limit on picking up online orders. Had car trouble this week couldn't get order til today. Surprise! had an email cancelling my order. Never received a heads up about the "upgrade" . Best part is a 3-5 day wait for my refund. That's a 3-5 business day wait which means the middle of next week. Bad form pet smart.
The cats that they have in the adoption center all look sick. It doesn't seem like they take the extra care to clean out their litter boxes because the smell is just awful. One little guy looked to have an eye infection but when I asked about it, she told me that there was nothing wrong with it. In the past, there was this one kitten that I was about to take home but after they took her back to the shelter to get her ready to come home, they told me that she needed surgery because she had a hernia. I had made sure to ask the... read more
Jen took great care of Harley and Nitro. Thx u for taking such great care of my special babies.
Took my baby "Cody" for a SPA day. Well had him groomed. They did a wonderful job. It was worth the money to have it done, normally I do it myself but with everything that he had been through recently I figured he'd enjoy being a little spoiled.
I've taken my dog to a few Banfield locations in his life. This one is the most discombobulated. The employees don't seem to talk to each other to share patient status and trying to find out what's going on with my pet's care is so frustrating.
I love taking my Sassy there for grooming, and I appreciate that PetSmart offered free pictures of our pets with Santa this past weekend!
Best critter care anywhere! Helpful and courteous staff is attentive and informed.
Frequently asked questions about PetSmart
How is PetSmart rated?
PetSmart has a 4.2 star rating with 1,958 reviews.
When is PetSmart open?
PetSmart is open now. It will close at 9:00 p.m.
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