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PetSmart

4.3

About this business

PetSmart is the world's largest pet supply and service retailer, offering over 10,000 products in each store to meet all of your pet's needs. Services include grooming, dog training, cat and dog boarding, and Doggie Day Camp. PetSmart also offers a varied selection of animals for sale and adoption such as dogs, cats, birds, fish, amphibians, reptiles, and several breeds of small animals like guinea pigs, chinchillas, gerbils, hamsters and mice. Visit your Wilmington PetSmart today! 

Location details

4715 New Centre Drive, Wilmington, NC, 28405, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 9:00 p.m.
Tue9:00 a.m. to 9:00 p.m.
Wed9:00 a.m. to 9:00 p.m.
Thu9:00 a.m. to 9:00 p.m.
Fri9:00 a.m. to 9:00 p.m.
Sat9:00 a.m. to 9:00 p.m.
Sun10:00 a.m. to 6:00 p.m.
4.31,314 reviews
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Vanessa Turner's profile image
Vanessa Turner 
5 years ago

Eye contact with customers must be optional in this petsmart.... I understand you have a job to do but it only takes seconds to look up make eye contact.... I was standing in front of the crickets container said something to the worker concerning the inventory and all he said was yup!!! So I’ll get crickets and worms elsewhere 👉🏼 

Mary Ellen Hale's profile image
Mary Ellen Hale 
recommend  Recommended
5 years ago

Great experience today. Rescued a puppy & the staff was extremely helpful on finding everything we needed!! 

Chad Arduini's profile image
Chad Arduini 
5 years ago

Management is a joke except Liz Small animals come in with ringworm Reptile aquariums are a joke, inappropriate heating and housing and feeding Fish tanks have black algae and won’t fix Not a place to shop for your loved ones 

Loleatta Coleman House's profile image
Loleatta Coleman House 
5 years ago
Marisa Schechter's profile image
Marisa Schechter 
6 years ago

Literally the most unfriendly, rude staff from the groomers to the people at the check out counter. They called to let us know the dog was ready and said, “Just so you know, we weren’t able to fully dry her because she doesn’t like being touched.” She is a husky and the first girl expressed that she knew the temperament of huskies(vocal and dramatic.) She literally had poop on her bottom still when we picked her up. We wanted to get her before we paid so we waited at the counter and the girl said, “Can I help you.” With an a... read more

Barbara Hill's profile image
Barbara Hill 
6 years ago

I would like to express my sincere disappointment in my most recent experience at this PetSmart location. Today was my mother's 77th birthday. I took her to PetSmart to get her a new cat/kitten for her birthday. This was an experience I will never forget. We went in looking for a sweet, snugly, cat for my mother, we had not determined whether it would be a kitten or an older cat; we are completely open to either. When we arrived there was a woman there cleaning the cages and ...Continue Reading — with Mary Favell Hodges and ... read more

Bill Manning's profile image
Bill Manning 
6 years ago
Tod Arnold's profile image
Tod Arnold 
recommend  Recommended
6 years ago

One of the managers named Mike is extremely Knowledgeable And helpful. Also was extremely nice to my children which made my experience all that More enjoyable. We thank you for that. 

Melissa Crenshaw's profile image
Melissa Crenshaw 
recommend  Recommended
6 years ago

Two staff members were extremely helpful in picking out just the things that we needed for a new hermit crab habitat. Everybody in the store is so nice and helpful. 

Frequently asked questions about PetSmart

How is PetSmart rated?

PetSmart has a 4.3 star rating with 1,314 reviews. 

When is PetSmart open?

PetSmart is open now. It will close at 9:00 p.m.  

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