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PetSmart

4.2

About this business

PetSmart is the world's largest pet supply and service retailer, offering over 10,000 products in each store to meet all of your pet's needs. Services include grooming, dog training, cat and dog boarding, and Doggie Day Camp. PetSmart also offers a varied selection of animals for sale and adoption such as dogs, cats, birds, fish, amphibians, reptiles, and several breeds of small animals like guinea pigs, chinchillas, gerbils, hamsters and mice. Visit your Salt Lake City PetSmart today! 

Location details

3081 South 5600 West, West Valley City, UT, 84120, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 9:00 p.m.
Tue9:00 a.m. to 9:00 p.m.
Wed9:00 a.m. to 9:00 p.m.
Thu9:00 a.m. to 9:00 p.m.
Fri9:00 a.m. to 9:00 p.m.
Sat9:00 a.m. to 9:00 p.m.
Sun10:00 a.m. to 7:00 p.m.
4.22,327 reviews
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Melissa Payne Knutson's profile image
Melissa Payne Knutson 
4 years ago

The last three times I’ve had to use this store, there’s a checkout line halfway down the store. With o my one person at a register. So far, I’ve seen 2 people stocking the same isle and a manager walking back and forth... not very helpful or efficient. 

Tayler Allen's profile image
Tayler Allen 
4 years ago

every single time I go to buy fish from the West valley City store on 56 they drill me about fish and are hesitant to sell me fish I have multiple tanks and multiple fish going different tanks I don't tell them that because it's my personal business but yet they sit and be little me in front of other costumers and it is ridiculous 😡 

Allan Anderton's profile image
Allan Anderton 
5 years ago
Kelly Lewis-Leib's profile image
Kelly Lewis-Leib 
recommend  Recommended
5 years ago
Nicole Rust's profile image
Nicole Rust 
6 years ago

We generally never have a issue, but today I am rather mad. I booked grooming appointments online and needed to change the times because they got messed up. I called and was able reschedule their appointments to better fit our schedule (and distance we drive to go there). Everything was fine until PetSmart called to cancel because of suddenly changing their hours. We rescheduled for a sooner appointment and I was reassured that getting my dogs shots the day before would be fine to still come in. Well we just drove the 45 min... read more

Templ Knighton Corbit's profile image
Templ Knighton Corbit 
recommend  Recommended
6 years ago

Our Teddy got his front paw stepped on and it bent one of his toenails sideways. It was bleeding really bad and I know it was painful because he didn't want me checking it. I called the Banfield Pet Hospital at the West Valley PetSmart and they told me to bring him in in the morning. They were so great with Teddy and fixed him right up! Awesome customer service! Thanks! 

Amanda Edwards Ricks's profile image
Amanda Edwards Ricks 
6 years ago

I took my nearly 9 year old golden for a grooming today. This is her first visit since her brother passed away, so i was nervous. Leigh took such amazing care of my baby. She took extra time and paid extra attention to my girl. My sweet Roxy smells great, looks like a million bucks, and wasnt anxious at all when i picked her up! Leigh mentioned how much fun Roxy was and how loving she is. Leigh is a dog whisperer and I can't wait to send my puppy back for her next spa day. � 

Jenna Nguyen's profile image
Jenna Nguyen 
7 years ago
Shaun Stocks's profile image
Shaun Stocks 
7 years ago

Took my dog in to get him groomed. The lady just kept telling me that they didn’t have any openings, but didn’t even offer to set me up with an appointment. It more seemed like she didn’t want to do her job. My roommate took his dog there at the same time to get the $13 special of brush (which I was told was not included in the deal), nail grinding, teeth brushed, and ears cleaned. Well, I guess he got what they felt was worth $13...his dog’s ears were still super dirty when he got home. I’ll find another pet store for futur... read more

Frequently asked questions about PetSmart

How is PetSmart rated?

PetSmart has a 4.2 star rating with 2,327 reviews. 

When is PetSmart open?

PetSmart is open now. It will close at 9:00 p.m.  

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