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Petsmart

4.2

About this business

Location details

1380 Fitzgerald Dr, Pinole, CA, 94564, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 9:00 p.m.
Tue9:00 a.m. to 9:00 p.m.
Wed9:00 a.m. to 9:00 p.m.
Thu9:00 a.m. to 9:00 p.m.
Fri9:00 a.m. to 9:00 p.m.
Sat8:00 a.m. to 10:00 p.m.
Sun9:00 a.m. to 6:00 p.m.
4.21,008 reviews
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Vicki Curiel's profile image
Vicki Curiel 
4 years ago

The grooming department is horrible. I wanted my turn outside for 10-15 mins waiting to check my brothers dog in and once it was my turn I waited inside for the girl who was suppose to check us in as she stood there and drank her coffee and put her phone at her spot then when she finally decided to check us in I had to get a copy of my brothers dogs rabbi shot and he sent it with the date he had it done but that wasn’t enough they needed it to say an expiration date even tho … See more 

Maile Parham's profile image
Maile Parham 
recommend  Recommended
7 years ago

The grooming department is great. 

Rey Morales's profile image
Rey Morales 
recommend  Recommended
7 years ago

very nice staff and clean. 

Laura Favela's profile image
Laura Favela 
8 years ago

Arrived early so service quick, clerk polite. Don’t waste your money on the Originally Tuffy “The World’s Tuffest” soft dog toy with a level 9 of 10 tough strength rating. I bought the rabbit Tuff toy for just over $17 and my chocolate Labrador chewed off two legs, one ear and tail tip in 20 minutes. The dog toy had a picture of a Labrador and Rottweiler on the tag so I thought the toy must be pretty strong. It’s probably best to stick with Kong toys. 

Fernanda Zahara's profile image
Fernanda Zahara 
9 years ago

I wish I had video taped I just saw a little dog been hurt by a guy with long hair and glasses at the grooming area I am in tears now 

Deborah Hoffman-Wade's profile image
Deborah Hoffman-Wade 
9 years ago

We took Oscar in for his yearly dental cleaning and exam. They had to pull two teeth. The staff was super polite, compassionate, and we love them all! 

Dave Souza's profile image
Dave Souza 
9 years ago

This pets mart should be boycotted for allowing their employee to keep a dog in her car all day with 97 degree heat! We will never patronize this pets mart again... 

Roshawna Young's profile image
Roshawna Young 
10 years ago
Brianna Foster's profile image
Brianna Foster 
10 years ago

The vets office workers were very rude we got the wrong information that they treat hamsters and when my hamster got into an accident and was dieing we went over there me and my sister was in tears and asked if they can do anything and the girl LAUGHED and said no just replace him and the guy said very rudely not every vet looks at hamsters and shooed us away they made the situation worse 

Frequently asked questions about Petsmart

How is Petsmart rated?

Petsmart has a 4.2 star rating with 1,008 reviews. 

When is Petsmart open?

Petsmart is open now. It will close at 10:00 p.m. 

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