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Petsmart

4.2

About this business

Location details

3333 Preston Rd, Frisco, TX, 75034, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.2830 reviews
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Jessica M. Clark's profile image
Jessica M. Clark 
6 years ago
Jessica M. Clark's profile image
Jessica M. Clark 
6 years ago

Grooming Section: Horrible! Our Norfolk Terrier gets the Bath & Full Haircut with FURminator every three months at the Denton location. Due to the COVID-19, they are closed and I was sent an email to try the Frisco one since they would be opened for service. DO NOT USE THEM! Her appointment was at 10am and we got a call at 1pm that they couldn’t groom her because every time they tried to touch her back legs she would snap at them. What?! Our dog has NEVER had ANY issues getti… See more 

April Parker's profile image
April Parker 
6 years ago

Selling sick fish that have ick! I was told by manager Maddison not to get on their bad side because they would ban me, however all of my fish are dying one by one and they are not cheap!!!!! 

Taylor Bellomy's profile image
Taylor Bellomy 
7 years ago

Nicolette did an amazing job on my standard poodle. 

Jenny Sebanc Dutil's profile image
Jenny Sebanc Dutil 
7 years ago

I will never shop Petsmart again! There is a problem when the cashier starts making fun of you to another customer because I said you should turn your light on if the line is open. 

Pamela Stevens McKelroy's profile image
Pamela Stevens McKelroy 
8 years ago

Our cat passed away a few months ago and my son and I came to look at the cats. One of your employees was standing by the cats working on some paoerwork. I asked if we could go into the cat room to look at the cats. He said “are you serious about adopting a cat today because if not I can’t let you go see them”. I honestly don’t see how your store does any adoptions! I told him we would go look someplace else and he said okay sorry. 

Samantha Kimberley's profile image
Samantha Kimberley 
8 years ago
Beverly Reid's profile image
Beverly Reid 
8 years ago

Thanks for being so helpful! I took my newly adopted Shih Tzu in to get food, leash, harness, toys, etc. and everyone was very helpful. 

Jill Ann Tomasch's profile image
Jill Ann Tomasch 
9 years ago

Jeff in the grooming department does a phenomenal job!!!!!! He is amazing! The rest of the grooming staff are also incredibly friendly and personable. I wouldn't dream of taking my husky anywhere else for grooming! 

Frequently asked questions about Petsmart

How is Petsmart rated?

Petsmart has a 4.2 star rating with 830 reviews. 

When is Petsmart open?

Petsmart is closed now. It will open on Monday at 9:00 a.m. 

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