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Petsmart
- Pet Adoption
- Gainesville, FL
About this business
Location details
3736 SW Archer Rd, Gainesville, FL, 32608, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Apparently a report was written about our 13 yr old chihuahua being aggressive with the employees (although she has no teeth) during her stay but we were not told of this nor was it written on her "report card". Meanwhile they made a reservation over the phone for another stay and when we went to drop her off the morning of our flight they refused to take her. We had no idea why until they mentioned the previous report that we hadn't ever been told about. What a horrible situation to have to find alternate dog care within mi... read more
All I can say is that I left my healthy beautiful loving cat Mochi at Pet Smart recently while I was on the West Coast for a week. He had trouble during the week and died the day after I picked him up. Something seemed very strange to me so I will never have a good thing to say about Pet Smart or their employees. Live and learn I guess. Unfortunately Mochi will no longer be able to do that.
Made appointments for our three dogs. Arrived on the day of, they only had one of our dogs on the books. While waiting for the store employee to find our other appointments, the groomer was work on a poodle and ever time the dog barely moved she hatefully would say “stop it!” Also, the groomer was listening to scary music with violent lyrics. I did not leave any our dogs!!!
Very dissapointed that today at Petsmart in Oak Ridge Tennessee they cancelled my dogs second grooming appointment in 13 days. the first cancellation was March the 2nd. because Cierra the groomer was sick the day before my scheduled visit on the 3rd.. they rescheduled me to have my dog groomed today at 12:00 March the 15th. when i got there Cierra took my dogs medical records showing his vaccinations, she never returned them to me. i was about to hand my dog over to her but mentioned there could be a very slight possibilit... read more
Brittney L always does such an amazing job with our dogs. She is so caring and always remembers our boys and treats them with such love and kindness!! I recommend her and the other groomers are fantastic as well, we just have gotten to know Brittney more. There is no other place I would rather go to have my dogs groomed. Thanks so much for all you do!
Do not get your dog groomed here. The grooming associates at this location are lazy. I took my dog in to get groomed and had brushed her out the night before because she has curly hair and the grooming associate Cristina called me within 10 minutes of me dropping my dog off to say that her hair is “too thick” and I either need to pick her up and brush her myself or shave her naked because she “doesn’t have time” because “she’s so big”. When you have a curly hair led dog there’s only so much you can do, my dog had zero mattin... read more
Normally I'm always happy with my dogs grooming but his last time 10/27/22 I wasn't. After 3 dys she's scratching, and 1 wk she's dragging her butt across the carpet. This has Never happened after her grooming. I wonder if the person who groomed her did all that I paid for? When my husband picked her up after the appt she had this stinky smell to her but I just thought maybe it was the flee spray or dip. As I said, this is my first time not being satisfied. I don't know what happened but I know if I call them I will no... read more
Dog owners BEWARE! PetSmart groomers in Smyrna TN are inexperienced/unprofessional.. My dog was cut while being groomed/sore Manager did NOT notify me/takes no responsibility/even hung up the phone on me once he knew it was me. This company does NOT care about cutting up your dog/leaving you to figure out how your dog will ever trust anyone to groom him/her again. Disappointed in how dog/I have been treated since. Do not use this store/Doug is a horrible manager!!
PetSmart Santa Fe NM Dog training with Kaitlyn has been very helpful and informative in training me to help train my puppy. Well worth the time invested in my pup to help him become the best he can be. Thank you Kaitlyn, Carla Rae
Frequently asked questions about Petsmart
How is Petsmart rated?
Petsmart has a 4.3 star rating with 1,546 reviews.
When is Petsmart open?
Petsmart is closed now. It will open at 9:00 a.m.
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