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Petsmart

4.3

About this business

PetSmart is the world's largest pet supply and service retailer, offering over 10,000 products in each store to meet all of your pet's needs. Services include grooming, dog training, cat and dog boarding, and Doggie Day Camp. PetSmart also offers a varied selection of animals for sale and adoption such as dogs, cats, birds, fish, amphibians, reptiles, and several breeds of small animals like guinea pigs, chinchillas, gerbils, hamsters and mice. Visit your Richmond PetSmart today! 

Location details

5515 W Broad St, Richmond, VA, 23230, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.31,014 reviews
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Jenna Chansky's profile image
Jenna Chansky 
5 years ago

I want to thank the entire staff for welcoming my doberman, Anubis. Some of the other customers acted foolish towards him because of his breed and the employees ran up to him and showered him with so much love. Hes a puppy and enjoyed every moment of it and I want to thank you for showing others that hes really not that scary haha. y'all are wonderful thank you! and thank you Van for helping me find a harness for him!! 

Kelly Stuart's profile image
Kelly Stuart 
5 years ago

Becca is an awesome groomer. She is so kind and patient with my elderly pup! 

Peggy MacNeil Ledford's profile image
Peggy MacNeil Ledford 
5 years ago

Love this Petsmart. Joseph does an awesome job grooming all three of my dogs and they love seeing him. 

Angela Latham's profile image
Angela Latham 
5 years ago

Employees are very friendly! 

Lex Bri's profile image
Lex Bri 
recommend  Recommended
6 years ago

This was the BEST experience i have ever had in 5 years. Mrs. Vegas was Awesome, sweet, helpful from the first second i walked in until the second i walked out. She saved me more than $100 on my purchase. You need more people like her. I will be in more thanks to her! 

Lisa Perilli's profile image
Lisa Perilli 
7 years ago

Besides the groomers having the glorious reputation of losing or injuring dogs in the past, they do not know how to care for the small animals they carry. And apparently, don't care. Many of the animals they carry are in deplorable living conditions. Please get with it Petsmart! 

Charlotte Johnson's profile image
Charlotte Johnson 
7 years ago

Been taken my SNOWDEN there for about,2 years you do a greatjob on grooming. Your cashier to SHE has Been there for over 20 yrs is so awesome friendly and keeps me imformed about SPECIALS and just a major asset to your team. Thank you CHRISTINE JOE, and the BLACK Cashier my mind blank on her name. She has waited on me for all my dogs thru the years 20,plus. Again just so Awesome in CUSTOMER SERVICE... 

Leslie Lewis's profile image
Leslie Lewis 
7 years ago

The cashier was super helpful and went pout of her way to provide me with excellent customer service!!! 

Xe Natasha's profile image
Xe Natasha 
8 years ago

Doggies got a pedicure and the people at the grooming salon did an excellent job especially considering how fidgety one of my dogs was. 

Frequently asked questions about Petsmart

How is Petsmart rated?

Petsmart has a 4.3 star rating with 1,014 reviews. 

When is Petsmart open?

Petsmart is closed now. It will open at 9:00 a.m. 

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