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Petsmart

4.4

About this business

PetSmart is the world's largest pet supply and service retailer, offering over 10,000 products in each store to meet all of your pet's needs. Services include grooming, dog training, cat and dog boarding, and Doggie Day Camp. PetSmart also offers a varied selection of animals for sale and adoption such as dogs, cats, birds, fish, amphibians, reptiles, and several breeds of small animals like guinea pigs, chinchillas, gerbils, hamsters and mice. Visit your Tucson PetSmart today! 

Location details

4740 E Grant Rd, Tucson, AZ, 85712, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.41,423 reviews
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Steve Flaherty's profile image
Steve Flaherty 
recommend  Recommended
4 years ago

I unable to find my new cookbook I received from you. I have another from Ina Garten. Could you please check to see that my book is there*. They should be by now —. Thank you Connie Flaherty 2500 North Rosemont Blvd Tucson AZ 85752 +. 520-524-2239 

Elizabeth Kelley's profile image
Elizabeth Kelley 
5 years ago

I went to the Pet Smart location on Grant and Swan in Tucson today. I had placed an prepaid online order. I was surprised to see the staff not wearing masks, but a few were. When I asked the store manager about picking up my order, I also said that I surprised that not all the staff were wearing masks. The manager asked me to leave the store. She said that the corporate headquarters told staff they did not have to wear masks if they preferred not to. I told her that I would no longer patronize Pet Smart, as it was not safe f... read more

Sanchia Qandisa Allain's profile image
Sanchia Qandisa Allain 
5 years ago

By getting managers that don't want to do what the company asks of them...I've had it after today. They have many signs outside for curbside grooming but refused to do it. I made a curbside appointment...Was told I would pay electronically...None of that happened and I was told it was my fault and I did not make a curbside appointment...I talked to a grooming employee all about it to understand how it worked before I made the curbside appointment. I brought my dog in and right from get go was made to feel that it was all my ... read more

Betsy Hoff's profile image
Betsy Hoff 
recommend  Recommended
5 years ago

ordered online, did drive up service, very friendly staff 

Aerial Nye's profile image
Aerial Nye 
5 years ago
Renee Brown's profile image
Renee Brown 
5 years ago

We had to go get our dog food at this location as the other ones were out. My husband wanted to hold the black cat that was in one of the kennels. She was pretty rude when I was joking saying no more cats. She said they do home checks and a rude voice and followed us out of the store... which was bizzare. We won’t be going back to this location. I am not sure if this was a manager or another cashier but that was uncalled for. Don’t go to this location 

Madicyan Gaynor's profile image
Madicyan Gaynor 
recommend  Recommended
6 years ago

its a nice place and i love them 

Emily Suski's profile image
Emily Suski 
7 years ago

Ive been shopping here for years but today was my last time. The new store manager has terrible customer service and I will take me business where it is appreciated because he clearly could care less. 

Joanna Robles's profile image
Joanna Robles 
7 years ago

Terry the manager was very rude but the worst part was his indifference....not only was he rude to us but to his cashier also whom he embarrassed in front of us...Last time we go to this PetSmart. 

Frequently asked questions about Petsmart

How is Petsmart rated?

Petsmart has a 4.4 star rating with 1,423 reviews. 

When is Petsmart open?

Petsmart is closed now. It will open at 9:00 a.m. 

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