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Petsmart

4.3

About this business

PetSmart is the world's largest pet supply and service retailer, offering over 10,000 products in each store to meet all of your pet's needs. Services include grooming, dog training, cat and dog boarding, and Doggie Day Camp. PetSmart also offers a varied selection of animals for sale and adoption such as dogs, cats, birds, fish, amphibians, reptiles, and several breeds of small animals like guinea pigs, chinchillas, gerbils, hamsters and mice. Visit your Chattanooga PetSmart today! 

Location details

2130 Gunbarrel Rd, Chattanooga, TN, 37421, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.32,982 reviews
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Tiffani Barfield's profile image
Tiffani Barfield 
2 years ago

Will never go back. Was charged over $70 just for a face and toe hair trim. When my husband asked why, he was snapped at by an employee (I was on the phone with him and heard the entire conversation)and told they were the cheapest (untrue, found someplace else to go way cheaper, friendlier, and closer). When asked why the price which was cheaper for the full body cut we were told we had a discount that we were unaware of. Will never go back mainly due to the absolute rudeness… See more 

Danielle Whitener's profile image
Danielle Whitener 
recommend  Recommended
2 years ago

Amazing Place! Amazing staff! My #1 GO 2 for my little babies! LOVE LOVE LOVE 

Roger Layne's profile image
Roger Layne 
recommend  Recommended
2 years ago

I walked in and they gave my Sparky a nail trim. I bought a couple stainless steel dog bowls also. I asked a staff member where they were, she walked me to the aisle. All employees were friendly and courteous. I'll never go back to Petco again. Petsmart is #1. 

James Albert Lawson III's profile image
James Albert Lawson III 
4 years ago

Just got turned away from the pet smart on Gunbarrel road in Chattanooga Tennessee while the doors were still open and a customer was still inside, the little blue eyed blonde girl refused to tell me her name . I stressed my dog needed food and she without a second of hesitation turned me away. Would have taken 1 and a half minutes I knew right where the specific bag of blue buffalo was located in your store. It was 9:01 pm and she did this. I will not stop until she is fired from this store because she obviously isn’t passi... read more

Laura Dietzen's profile image
Laura Dietzen 
4 years ago

As of about ten days ago, NO employees were wearing masks at all. A cat adoption event was going on but neither the facilitator nor any customers were wearing masks, so I didn't feel comfortable participating. The time before that when I visited, the Pac Man frog had no water and was not in an appropriate habitat- he was living in what appeared to be mulch instead of coconut substrate. 

Deana Eicher Watson's profile image
Deana Eicher Watson 
recommend  Recommended
4 years ago

Absolutely, my pit/Staffordshire mix is always welcome and she loves that place! 

Stacy Wolfe's profile image
Stacy Wolfe 
4 years ago

Why take reviews, if your not going to leave it up. Left a fair one last week. Had terrible and no service really. then gave it another try last week and it went good. Guess if it's to much detail you delete or try defend yourself saying it's skeleton crew. but there's no excuse when there are 3 workers per 1 customer in the store. I will be contacting cooperate the heck with dealing with the manager that deletes bad reviews. 

Sadie Paige Triplett's profile image
Sadie Paige Triplett 
recommend  Recommended
5 years ago

I recommend taking the training courses with Melvin!!! The grooming department is amazing too! Sami being our fav of the group but everyone there is great. 

Terry B.'s profile image
Terry B. 
5 years ago

Last couple of times I took my Maltese to be groomed. I told them that they are cutting the Maltese hair too short. And again they cut too short. They make him look more like a Chihuahua. I guess they don’t know what a Maltese look like!!!!!  

Frequently asked questions about Petsmart

How is Petsmart rated?

Petsmart has a 4.3 star rating with 2,982 reviews. 

When is Petsmart open?

Petsmart is closed now. It will open at 9:00 a.m. 

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