Petsmart's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Petsmart

4.3

About this business

PetSmart is the world's largest pet supply and service retailer, offering over 10,000 products in each store to meet all of your pet's needs. Services include grooming, dog training, cat and dog boarding, and Doggie Day Camp. PetSmart also offers a varied selection of animals for sale and adoption such as dogs, cats, birds, fish, amphibians, reptiles, and several breeds of small animals like guinea pigs, chinchillas, gerbils, hamsters and mice. Visit your Overland Park PetSmart today! 

Location details

11501 Metcalf Ave, Overland Park, KS, 66210, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.31,455 reviews
Select a rating
Ellagrace Worthington's profile image
Ellagrace Worthington 
3 years ago

I’ve been going to Petsmart for a while to get crickets. For months i have been asking for 80-100 i only receive 20-30 and still pay the price for 80-100. Very disappointing to not get what i pay for. 

Heaven Rivera's profile image
Heaven Rivera 
3 years ago

I went to the overland park location and they had a WHOLE tank full of dead and living fish most of them dead. And when I told an employee about it he stuck his had in the tank and spread the dead fish around and walked away. 

Sharna Nabi's profile image
Sharna Nabi 
4 years ago

I was just insulted and offended and will never return. I have raised fish for 40 years- salt and fresh water. I wanted to start a hydroponic bowl in a vase with a tiny tetra a fish around a $1 and change and was told she would not sell me the tiny fish because it’s fish abuse. FISH ABUSE?!! When you Google hydroponic fish bowl from Amazon to Etsy and beyond I guess they’re all abusers too?!! I currently maintain a beautiful 120 gallon tank which I told her I had & she didn’t believe me either. Im not a fish abuser!! How dar... read more

Natalie Maria's profile image
Natalie Maria 
4 years ago

Ran across this on Facebook. something definitely needs to be done. In overland-park At Pet Smart with my daughter trying To by her a pet nobody want to help us , employees are even avoiding us. I go up to an employee finally she ignores me. I then ask her agin “ hi I’d like to show my daughter some of the reptiles , so she can pick one out” Employee: “we are only showing pets , to people that actually trying to by them!” Me: so your assuming we arent trying to buy a pet? EMPLOYEE : yes Me: (I wanted make sure I heard her ri... read more

Żäinä Stärr's profile image
Żäinä Stärr 
4 years ago

Racist staff very rude to minorities management needs to take action ASAP !!! 

Bethany Ann Dade Hess's profile image
Bethany Ann Dade Hess 
5 years ago

Kaitlyn groomed my poodle today and did such a wonderful job! Clean feet are really hard but she made them look perfect. She was sweet to my dog and took her needs into consideration. i really appreciate it 

Tonya Ford-Griffin's profile image
Tonya Ford-Griffin 
recommend  Recommended
6 years ago

great place, i love going here and buying my pets what they need. 

Rosemary Thompson James's profile image
Rosemary Thompson James 
6 years ago

Damion at the 119th & Metcalf location groomed our six-month-old Morkie, Bear, yesterday. Damion was impressively knowledgeable and did a beautiful job! Bear has never looked better! Cheers, Damion! 

Tracey O'Hara's profile image
Tracey O'Hara 
7 years ago

Frequently asked questions about Petsmart

How is Petsmart rated?

Petsmart has a 4.3 star rating with 1,455 reviews. 

When is Petsmart open?

Petsmart is closed now. It will open tomorrow at 9:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com