Petro Home Services

Mhiracia 

on Google

5 months ago

Just before a major snow storm, they refused to bring me oil unless I paid them $200. It's freezing tonight and I have to wait till between 10:00 and 1:00 later today to feel heat again. My account balance is below $200. I'm so disgusted. I turned the oven to 400° and left the door open. Update: a man was here this morning to start my furnace with a little bit of oil. I was up all night so I fell asleep when he left. I woke up to 57° and the furnace is not running. Did it run out of oil already? Update: The call center peopl... read more

Will Wall 

on Google

6 months ago

Be sure to check around for better pricing. I feel like I’ve been taken advantage of for the last couple years with the amount I’m being charged. My most recent delivery compared to my sister-in-law using a different company is a 66% increase. I plan on filing a complaint with the Attorney General‘s office and maybe nothing will come of it, but I would definitely encourage customers to shop around and not be a victim of price gouging. 

Andre Martin 

on Google

6 months ago

So rude, they kept on hanging up on me over and over 

Sara Genzlinger 

on Google

8 months ago

Reading the negative reviews, you can really see the difference between people who actually had a bad experience and those who cannot accept responsibility/don't understand how things work. My account was put on hold because I missed a payment. That's my fault! I paid it and called, and they were originally going to deliver in a week. When I explained my oil was out and I had no heat/hot water they scheduled an emergency delivery for me to receive partial in 24 hours to hold me over until they could make a full delivery. Pet... read more

Meghan Douglas 

on Google

8 months ago

Been customers for 2 weeks. Had our appointments rescheduled or no-show four times. Nearly impossible to get in touch with someone on the phone. Had to cancel service, would not recommend!