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Pethel Insurance Group

4.8

About this business

As an Independent Insurance Agency, we pride ourselves on personal attention and exceptional service. It is our mission to educate, inform, and empower our customers to make choices that are right for their unique needs. Our relationship with multiple providers allows us to offer you the right coverage for the lowest price every time. With decades of experience providing insurance to families and businesses in North Carolina, you can be confident we will be able to design an insurance plan for you. We provide insurance optio... read more

Location details

2622 Dale Earnhardt Blvd, Ste H, Kannapolis, NC, 28083, United States

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WeekdayScheduleStatus
MonClosed
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
Sat10:00 a.m. to 2:00 p.m.
SunClosed
4.8147 reviews
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Phoebe F's profile image
Phoebe F 
5 months ago

I’ve been working with them since I moved states and had to come off of my parent’s insurance plan. Everyone I’ve spoken to and worked with from this place has been nothing but professional, kind, and courteous. I have to leave voicemails about 50% of the time, but I don’t worry about it because they always call me back, same day or early the next day. Jackie in particular has been really helpful, and is always patient with my questions. I have moved around a lot in the past few years and working with them has made dealing w... read more

ci tran's profile image
ci tran 
7 months ago

I had an issue with my car insurance and Bailee went above and beyond to help. I appreciate them so much! They are absolutely fantastic at their job! Highly recommend this insurance group. 

Zut Carnabz's profile image
Zut Carnabz 
8 months ago

I visited the office 07/22/2024 for a year renewal and was treated very disrespectfully! I has been with this office for three years and never had any complain but I noticed they changed the staff and looks like everything changed too! No talk, no options, a girl came out to the front door and said... "pay or get out of here"... THAT'S HOW YOU TREAT A LOYAL CUSTOMER???!!!... SURE NOT... Good bye Pethel Insurance Group! 

Michael Yates's profile image
Michael Yates 
a year ago

Rudest bunch of people I have ever had the displeasure of speaking to. I called in and was treated like dirt and the way they talk to each other and on phones also abhors me. The woman has a major attitude problem. Her name was Renee very condescending and I see other people’s reviews and I’m not the only one to have a problem with her. She needs to retire and go work another line of business cause that woman is so cold ain’t no one gonna want to get business from her, I went and got quoted with State Farm and they made me f... read more

Bryni Miksch's profile image
Bryni Miksch 
7 months ago

Jaclyn provided Awesome customer service with finding the auto insurance that meets my needs. I highly recommend this insurance agency. 

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Frequently asked questions about Pethel Insurance Group

How is Pethel Insurance Group rated?

Pethel Insurance Group has a 4.8 star rating with 147 reviews. 

When is Pethel Insurance Group open?

Pethel Insurance Group is closed now. It will open on Tuesday at 9:00 a.m. 

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