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Peterson Air Care & Home Services

3.5

About this business

Specialties We are a small family owned and operated HVAC service provider. We pride ourselves on our customer service, honesty, and proffessionalism which has earned us an A rating with the BBB, as well as our 5 star rating HERE on Yelp. Whether your air condtioning system is in need of a major repair, a seasonal tune-up, or complete replacement, Peterson Air Care & Home Services is here to help. 

Location details

2010 E University Dr, Ste 26, Tempe, AZ, 85281, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 10:00 p.m.
Tue7:00 a.m. to 10:00 p.m.
Wed7:00 a.m. to 10:00 p.m.
Thu7:00 a.m. to 10:00 p.m.
Fri7:00 a.m. to 10:00 p.m.
Sat7:00 a.m. to 10:00 p.m.
Sun7:00 a.m. to 10:00 p.m.
3.516 reviews
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Kathy B's profile image
Kathy B 
11 months ago

This is a family owned company and it shows in the way they treat their customers. They truly carebelieve me! They are trustworthy and provide quality work, and go out of their way to get you scheduled so youre not left hanging. Their technicians are always so kind, professional and very knowledgeable. My house is in tip top condition because of them. I highly recommend these guys!! 

Colleen K's profile image
Colleen K 
2 years ago

I have had a wonderful experience with Peterson ********* They replaced a 20 year old system with a new mini split, an amazing tankless water tank, water softener and RO system.. I could not be happier with the service, everything was done when they said it would be and the outcome is truly awesome! this crew worked so hard in this heat and made sure everything was cleaned up, even took the time to insolate the housing for equipment. I would and have recommended this company to my friends and family. I wish I could give them... read more

Joi's profile image
3 years ago

DON'T EVER HIRE THIS COMPANY! They take your money and do not complete their Scope of Services, per THEIR CONTRACT. They should not be installing or working on A/C Units. Took them 2 days to Install a Unit. It is not Installed properly and they take no Ownership or Responsibility of their work. They don't know how to plumb correctly for A/C Units (which resulted in a ruined bathtub) they had to cut a hole in my Wall which is not repaired completely, and they gave me the wrong Warranty info from TRANE. I called TRANE and file... read more

Don S's profile image
Don S 
4 years ago

When my wife arrived at our home the main Air Conditioner was not working. We had used Peterson before for service work and a warranty repair on it. She called them, they came over replaced a $16 (****** Price) capacitor, were there a total of 45 minutes and charged her $300. I called them on it and the response was that is our price. Was this because it was a woman or do they take advantage of everyone? I don't recommend using them for anything. 

Don S's profile image
Don S 
4 years ago

When my wife arrived at our home the main Air Conditioner was not working. We had used Peterson before for service work and a warranty repair on it. She called them, they came over replaced a $16 (Amazon Price) capacitor, were there a total of 45 minutes and charged her $300. I called them on it and the response was that is our price. Was this because it was a woman or do they take advantage of everyone? I don't recommend using them for anything. 

Michael M's profile image
Michael M 
5 years ago

Unethical Owner. Perhaps he's a good salesperson but lacks at executing as a Contractor. Buyers beware. *** ******* ********* ********** ** ** ******* 

bud c's profile image
bud c 
5 years ago

I hired Peterson to install a new ac at the condo I own. I'm on the HOA board and they were selected to be the approved vendor for the community. The ac in my home was blowing warm air. I called them. Their tech arrived and said the unit was overcharged and he drained some and said it was fine even though it was still blowing warm air. I asked why the other tech didn't notice this and he shrugged. It was still not working when he left but he said give it time. 3 hours later I called back and he came out and said the compress... read more

pete a's profile image
pete a 
6 years ago

Peterson has a contract with my HOA. Peterson is beyond incompetent - they are unprofessional and unethical. Missed service calls, no shows without notifying me and a simple garbage disposal replacement job resulted in my kitchen flooding. Stay away from these guys. 

L. Lohman...Sun City West, AZ's profile image
L. Lohman...Sun City West, AZ 
7 years ago

I would highly recommend Peterson Air Care & Home Service. The personnel were friendly, courteous and professional They responded quickly to our needs when our heat pump failed during an unusually cold spell. Their prices were very competitive with others we received bids on. We feel confident we have an installation that will provide us reliable service for many years. 

Business response:

Thanks *****, We appreciate you giving us the opportunity to meet your needs and greatly value your business!! 

Frequently asked questions about Peterson Air Care & Home Services

How is Peterson Air Care & Home Services rated?

Peterson Air Care & Home Services has a 3.5 star rating with 16 reviews. 

When is Peterson Air Care & Home Services open?

Peterson Air Care & Home Services is open now. It will close at 10:00 p.m.  

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