Petco's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Petco

4.3

About this business

Petco Pasadena is a great, convenient choice for your pet's overall grooming needs with personalized service and highly qualified stylists. We'll handle them with the love and attention they deserve from drop off to pickup. We offer full-service bathing and grooming and special upgrades to pamper your dog. You can also choose from our a la carte options and be sure to ask about specials when you book your appointment. Don't risk losing your dog or cat to a deadly disease. Bring your pet into the Vetco Vaccination Clinics ins... read more

Location details

3680 Spencer Hwy, Houston, TX, 77504, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.31,904 reviews
Select a rating
Deweys Paws's profile image
Deweys Paws 
recommend  Recommended
2 years ago

This Petco has a cat groomer with a master certification from an actual cat grooming school! Amazing! She has her own fb and insta to show her work called Dewey's Paws. 

Hugh Gram's profile image
Hugh Gram 
3 years ago

The store manager is a rude jerk that is off his talked to me like a child. I wish I would’ve got his name so I could report him, he was a heavy set guy with black hair and tattoos and he should definitely be fired 

Darcy Medzker's profile image
Darcy Medzker 
3 years ago

I don’t even talk to my pets the way Bjoern the supposed store manager talked to me. I had a return and it was refused, I remained calm but Bjoern went off yelling & screaming and when i asked for the store’s corporate number he refused. I haven’t had time to look it up & call so I’m posting here 1st but I will be calling them soon 

Harley Blake Lewis's profile image
Harley Blake Lewis 
4 years ago

Always took my dog to Petco as long as I’ve had her. No issues. I got a second dog and take him when he needs it. No issues. Today, I forgot her rabies papers and had to run home and I told her I was coming back with them and come to find out the groomer SARA canceled my appointment without my knowledge and didn’t have the audacity to tell me to my face. Because she “didn’t hear me say I was coming back” well HELLO, we are wearing MASKS if you don’t know what I said, then f****** ask me what I said. That would be customer se... read more

Felix Valadez's profile image
Felix Valadez 
5 years ago

Petco in Pasadena off of spencer is selling expired dog food. When I returned the bag the manager did nothing and just simply said that they are not taking any returns right now. She just really didn’t seam to care. Im out $45. Not going there anymore 

Lucero Cuevas's profile image
Lucero Cuevas 
5 years ago

The employees are there to make sells not get involved/ judge with how you care for your pets. I don’t need people telling me their two cents. I have been a dog owner since I was little. Let me get the things I need for my dogs and leave me alone. Stop over stepping acting like you know it all on the book. Keep your mouth shut unless you have a veterinarian medical degree. “So ignorant”, no one asked for you opinion lady. We have our veterinarian for that. 

Deb DiGrado's profile image
Deb DiGrado 
5 years ago

A wasteful company that claims to support local shelters but prefers to donate to the earth garbage dump problem . 

Melanie Marne Armiger Merriken's profile image
Melanie Marne Armiger Merriken 
5 years ago

Do you really throw away things that shelters could use , or homeless people or people who are just down on their luck? If your employees really do treat people like I heard, I certainly do not want to be a part of your store. If this really occurred you certainly owe that person an apology and way more in my opinion. It's really such a waste. 

Allyson Burroughs's profile image
Allyson Burroughs 
recommend  Recommended
5 years ago

Spoke with Juanita on the phone to clear up some questions that I had. She was SO sweet and clarified things in a quick & caring way. Thank you guys for everything that you do. I have your back ♡ 

Frequently asked questions about Petco

How is Petco rated?

Petco has a 4.3 star rating with 1,904 reviews. 

When is Petco open?

Petco is closed now. It will open tomorrow at 9:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com