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Petco

4.0

About this business

Petco Columbus is a great, convenient choice for your pet's overall grooming needs with personalized service and highly qualified stylists. We'll handle them with the love and attention they deserve from drop off to pickup. We offer full-service bathing and grooming and special upgrades to pamper your dog. You can also choose from our a la carte options and be sure to ask about specials when you book your appointment. Don't risk losing your dog or cat to a deadly disease. Bring your pet into the Vetco Vaccination Clinics ins... read more

Location details

1647 Olentangy River Rd, Columbus, OH, 43212, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.01,099 reviews
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Markeyta Numbers's profile image
Markeyta Numbers 
4 years ago

worst customer service ever , understand people want to get home for the holiday New year Eve but still got a job do and all three employees working that day was horrible 

Tracy Roese's profile image
Tracy Roese 
4 years ago

The manager of the store was a complete jerk to me and my virtual students when we went there to buy fish for our classroom tanks. I was zooming with them so they could help me pick since they had done the research. When I asked for a male and female of each of the species the students picked, she said, "I'm just catching! You get what you get...and if they die, its on you since its for a classroom, I'm not giving you any guarantee!" I had coral reef tanks in my classes so a couple tanks of guppies and platys are nothing but... read more

Steph J Taylor's profile image
Steph J Taylor 
5 years ago
Janet Smeosmin's profile image
Janet Smeosmin 
5 years ago

This store has the best employees! One manager (I think his name is Kyle) once showed me how to tell if my 2 newly adopted guinea pigs were male or female (I was afraid one was a boy.) Manager Cody is also really cool and always has the answer! 

Jennifer Henning's profile image
Jennifer Henning 
5 years ago

This Petco has the worst customer service and the rudest employee in the grooming department. The manager was also rude and unprofessional. I ended up leaving with my dog soaking wet and still had to pay for the full self-service bath. I won't be coming back or suggesting this retailer to any of my friends. 

Matt Keske's profile image
Matt Keske 
recommend  Recommended
6 years ago

I brought my very sweet dog Rocky in to get groomed and Jeff did a fantastic job! You can tell he's at least one groomer who really loves and has patience with the puppers. 

Tim Anderson's profile image
Tim Anderson 
6 years ago

They lost a loyal customer today. Took my pet to have his nails trimmed. I was refused service because I didn't have paperwork stating he had a valid rabies vaccination even though the rabies tag is clearly on his collar. They said it was company policy and there is nothing they can do. The tag is proof of rabies vaccination. Who carries the paper from the vet with them anywhere? Stand by your policy. Lose a customer who has spent thousands of dollars at your store. Asinine. 

Ryan Walters's profile image
Ryan Walters 
7 years ago

Manager in the grooming department is extremely rude and unprofessional! 

William Braun's profile image
William Braun 
7 years ago

Frequently asked questions about Petco

How is Petco rated?

Petco has a 4 star rating with 1,099 reviews. 

When is Petco open?

Petco is closed now. It will open at 9:00 a.m. 

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