Petco's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Petco

4.0

About this business

Petco Medford is a great, convenient choice for your pet's overall grooming needs with personalized service and highly qualified stylists. We'll handle them with the love and attention they deserve from drop off to pickup. We offer full-service bathing and grooming and special upgrades to pamper your dog. You can also choose from our a la carte options and be sure to ask about specials when you book your appointment. Don't risk losing your dog or cat to a deadly disease. Bring your pet into the Vetco Vaccination Clinics insi... read more

Location details

75 Rossanley Dr, Medford, OR, 97501, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.01,082 reviews
Select a rating
Patti Lanham's profile image
Patti Lanham 
3 years ago

Totally unacceptable service. I was met with hostility, they ignored me, unwilling to help. I will never go back to that store again and I will tell all my friends and family never to shop there either. The female cashier with short dark hair stood there with her arms crossed and a dirty look on her face. When I asked her a question she acted like I didn’t even say anything. She was the worst example of customer service. 

Holden Rose Wolfgang Bryant's profile image
Holden Rose Wolfgang Bryant 
4 years ago

I can't believe you throw live animals in the trash. Petco will never see another dollar from me or anyone I know 

April Rogers Mort's profile image
April Rogers Mort 
4 years ago

I shop here, Petsmart and Pet Country to get my pet supplies. Haven't had a issue or problem with this location. 

Melodie Piña's profile image
Melodie Piña 
4 years ago

They need Better customer service, better attitudes, more employees. A Cleaner store, better stock cheaper prices. 

Shawny Lanae's profile image
Shawny Lanae 
4 years ago

Unfortunately the Medford OR location of Petco us horrendous with online pick up orders and customer service. My online pick up was marked as picked up when it wasn't and I spent 15 minutes simply trying to contact the store by phone. I eventually got through via the grooming line. The manager said he would call me back and never did. 

Kathleen Marie's profile image
Kathleen Marie 
7 years ago
Melissa Zenk's profile image
Melissa Zenk 
7 years ago

The groomers are always kind and loving with our Pug. That take good care of her and she always come out smelling amazing! 

Ashley Hyde's profile image
Ashley Hyde 
8 years ago

I will never shop at this Petco again. Twice now I have gone in trying to get mice, both times I have been blatantly ignored by staff. Today there was two employees helping someone in the rodent isle, I stood and waited patiently for 10-15 minutes only to have one of the employees look right at me and walk away. When I went up to the cash register and brought it up to them they didn't care, only said they were sorry and offered no solution. Completely ridiculous that I can't get one little mouse. 

Misty A. Smith's profile image
Misty A. Smith 
9 years ago

Frequently asked questions about Petco

How is Petco rated?

Petco has a 4 star rating with 1,082 reviews. 

When is Petco open?

Petco is closed now. It will open on Monday at 9:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com