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PestShield

4.8

About this business

Specialties We offer a "built-in" pest control system or traditional pest control at a reasonable quarterly fee for all your specific needs. 

Location details

7838 Big Bend Blvd, Webster Groves, MO, 63119, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.8459 reviews
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Jaime S's profile image
Jaime S 
a year ago

In the years we had services, which were forced and in place by their partner, *******, I rarely saw a technician on my property. Id have to call to request in-home assessments and put out the bug traps theyd mail to me and never place nor collect. I have in writing canceling service and called, spoke to *********************, no longer with company, in September 2021. Canceled services!!! They billed me in November 2021 AFTER I canceled service and of course I didnt see a technician. I sent many other emails when I got recu... read more

Business response:

*****,We're truly sorry to hear about your experience with PestShield. Your feedback is important to us, and we regret any inconvenience or disappointment you've encountered.We want you to know that this is not the kind of experience we aim to provide our valued customers.Customer satisfaction is our top priority, and we're committed to addressing your concerns. If you could please reach out to our Director of Operations at ************, we would be more than happy to discuss the issue further and find a resolution.Best rega... read more

Patrick M's profile image
Patrick M 
3 years ago

This company bills you before the service is performed. In the fall of 2020, I received their invoice for services that was never performed. Then in January of 2021 they emailed me telling me I was past due and must pay. I called them explaining the service was never performed, so then they told me I didn’t need to pay. She also explained to me because of what happened your next service will be on us. They came out did a good job, and 3 days later I received their bill. So they called me after I sent them their bill back cro... read more

Business response:

Hi *******, thank you for your business with PestShield. We value each customer and any concern they may have. We provide a quarterly service. We invoice the first week of the month that we will be providing service to alert our customers that we will be performing service. We do not require pre-payment. If you would like to discuss your account further, please contact our office at your convenience. We appreciate your business *******, and hope that we can resolve this issue, and address any additional concerns you may have... read more

Frequently asked questions about PestShield

How is PestShield rated?

PestShield has a 4.8 star rating with 459 reviews. 

When is PestShield open?

PestShield is closed now. It will open at 8:00 a.m. 

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