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Perry Ford of Santa Barbara

4.4

About this business

Perry Lincoln, Mercury, Mazda, Ford offers new and used auto sales. Their sales department is open seven-days a week. Their service department is open Monday through Saturday. They buy all makes and models of used cars. For convenience, customers can schedule test drives online. Their website can be viewed in English or Spanish. 

Location details

440 Hitchcock Way, Santa Barbara, CA, 93105, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
Sun10:00 a.m. to 5:00 p.m.
4.41,105 reviews
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lee d's profile image
lee d 
a year ago

Pretty poor service....took the car in with three fairly minor issues. They fixed one but it was as sloppy work as I have ever seen. The second issues involved a couple of bolts missing from the factory (love those unions) that required three replacement bolts. None in stock. Was told that they would call when ready. A month has gone by and no replacement yet. No call either. The third was a recall notice and nothing from the dealer on that either. Tried to call the number they have on "Yelp". Yep, doesn't work. Just not a g... read more

Walt V's profile image
Walt V 
2 years ago

I purchased an F150 here. I called about the Cilijet aircraft coating bubbling on the hood of my truck and was told they no longer are associated with Cilijet. I then contacted Cilijet and sent them a copy of the receipt. They said Perry Ford never registered the warranty, but they would recoat my hood if Perry Ford would remove the coating they applied. I called Perry Ford twice and was put on hold and was never offered any assistance., 

John Y's profile image
John Y 
4 years ago

Perry Mazda in Santa Barbara. Worst Customer Service and organization I've ever come across. Called the day before to get my car detailed and they said they could get it done by 1PM. Stop by the service center next day early morning and no one knew about my appointment Red Flag#1. I call at 12:45PM and the person picking up the phone was rude and had some attitude issues and transferred my call to the service center, but I was greeted with a voicemail so I left a message to call me back with my phone #, Red Flag #2. 2 hours ... read more

Business response:

We want to apologize for the miscommunication. We do take pride on trying to get things done for customers as soon as possible some jobs take a little longer than others. I spoke to the service writer and the gentleman who made the appointment to correct this issue in the future. I hope the job was done to the your satisfaction. 

Frequently asked questions about Perry Ford of Santa Barbara

How is Perry Ford of Santa Barbara rated?

Perry Ford of Santa Barbara has a 4.4 star rating with 1,105 reviews. 

When is Perry Ford of Santa Barbara open?

Perry Ford of Santa Barbara is closed now. It will open at 9:00 a.m. 

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