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PERRIN Performance
- Auto Parts & Supplies
- Hillsboro, OR
About this business
PERRIN Performance manufactures and supplies the finest Subaru products on the market today. Our full line of products hits every aspect of performance modification for your car. From suspension to engine performance, PERRIN makes the products which will boost your performance to the next level. Our customer service, sales, and technical staff is always available to help you with questions or concerns. From live chat messaging on the website, to e-mail or phone, we pride ourselves on the unique levels of customer service we ... read more
Location details
3111 NE Shute Rd #101, Ste 101, Hillsboro, OR, 97124, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | Closed | |
| Sat | Closed | |
| Sun | Closed |
Wish I could give zero stars for terrible coustomer service. I was ordering an exhaust online and something happened with the website where it added random things to my cart and removed the exhaust. after adding it back and removing the items I checked out. When going through my emails 2 days later I saw the confirmation email said they were sending me the 2.5 inch instead of the 3inch that I originally had ordered. I emailed them immediately to correct the mistake. A day later when they emailed me back they said there was n... read more
Wish I could give zero stars for terrible coustomer service. I was ordering an exhaust online and something happened with the website where it added random things to my cart and removed the exhaust. after adding it back and removing the items I checked out. When going through my emails 2 days later I saw the confirmation email said they were sending me the 2.5 inch instead of the 3inch that I originally had ordered. I emailed them immediately to correct the mistake. A day later when they emailed me back they said there was n... read more
Do not order parts online from this company. I ordered a simple bracket and horn kit for my car. The item was listed as in stock, and I was charged immediately for my purchase. A week went by without receiving a tracking number, so I attempted to reach out to their customer service. The first attempt, to go through the websites help chat feature, was an immediate failure as the chat feature seems to be offline indefinitely. I then had to email this customer support to figure out why my item hadn't shipped in their estimated ... read more
Business response:
Thank you so much ***** for your business and the report of concern! Both are truly valued! My sincerest apologies for the delay in the process of your order and partial refund! Every effort is made to ship in-stock items within two business days of order placement. Unfortunately, there have been some issues due to the tremendous surge in online order volume which while we greatly appreciate, it has overwhelmed our system. Our web development team has been working to update the inventory integration as well, to help prevent ... read more
Frequently asked questions about PERRIN Performance
How is PERRIN Performance rated?
PERRIN Performance has a 4.3 star rating with 78 reviews.
When is PERRIN Performance open?
PERRIN Performance is closed now. It will open at 8:00 a.m.
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