PERIODONTAL CARE CENTER Dr. Jill Hayes - Louisville, KY

Anonymous 

on Healthgrades

9 months ago

Absolutely horrible customer service. I had one no show due to COVID related matters called back to get rescheduled and was told they can’t see me due to this one no show. I even asked if she could speak to the dr. Not to mention when called to book I had to wait over 2 months to get on the schedule, needless to say what a joke of a practice they are running. I worked in the medical field as a front desk receptionist and the typical “no show policy” is 3 and some even charge you which I was willing to pay. Extremely disappoi... read more

Kelly Williams 

on Healthgrades

2 years ago

Jill Hayes refused to work with me and my insurance to resolve billing disputes. She even lied responding to my review saying I should have went to her office to resolve. I have 2 insurances and her office still made me pay up front. I paid it because I trusted her and then she performed unnecessary procedures to avoid refunding money owed after insurance paid, as of this date my insurance says she still has not called them back to resolve the issue. Additionally, she failed to bill all procedures to the insurance co., a vio... read more

Janet Chesher 

on Healthgrades

5 years ago

I can't say enough great things about Dr. Bassett! She has saved me from dentures thanks to LNAP, who wouldn't be grateful? She is kind and exhibits genuine concern. I have been her patient for nearly 20 years. She is ALWAYS on the cutting edge of the newest, best procedures and is conscientious of making sure you aren't in pain. her! 

Anonymous 

on Healthgrades

6 years ago

Dr. Jill Hayes and her staff are excellent! She took the time to explain the laser procedure benefits, costs, etc. with complete clarity and professionalism. For the first time in my life, I can get my teeth cleaned free from pain. I highly recommend Dr. Hayes and her staff! 

Sue Biasiolli 

on Healthgrades

6 years ago

Dr. Hayes performed the LANAP procedure on me, which was successful in building bone and stopping discomfort of many years around a problematic implant performed by another dentist. I needed one follow up treatment in that area and have since had no gum discomfort of any kind. I continue to have routine cleanings, including antiinfective laser therapy, and am totally satisfied with my care and dental health! I highly recommend Dr. Hayes! 

Ann Morehouse 

on Healthgrades

7 years ago

I would certainly recommend Dr. Jill to anyone. I came to her office on a recommendation and with a mess in my mouth and gums. I was afraid to have 5 teeth out, at once, but with the laser it was a breeze and the laser treatments on my gums have done wonders. It is pricey, but more than worth it. 

S. Ratmiroff 

on Healthgrades

7 years ago

Dr. Jill restored my receeding gums. She is very skilled, very personable and a very effective communicator. Her ofice staff is wonderful. Overall, I am extremely pleased with overall experience. Thank you Dr. jill. 

Anonymous 

on Healthgrades

7 years ago

I have been to Dr. Hayes Harris Bassett many times in the last 30 years and she is extremely thorough and I trust her completely. I would highly recommend her to anyone. 

Deborah A 

on Healthgrades

7 years ago

My husband was referred to Dr Hayes for deep pockets & bone disintegration. My husband is Japanese & Dr Hayes explained the diagnosis and treatment so that my husband clearly understood. I became a patient & had Pinhole surgery on every tooth due to receding gums. We are both progressing wonderfully! She is highly skilled.She loves her work & her patients, & she is available to her patients. She has saved our teeth with minimally invasive procedures! She is a superior practitioner. We love her.