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Performance Collision Centers - Lynchburg
- Automotive
- Lynchburg, VA
About this business
Our expert technicians are certified in all collision repair services. Our shops can repair any type of collision damage; frame straightening, interior repair, mechanical repair, body panel replacement, dent repair, complete color matched painting and auto glass repair. We work on every make and model and all insurance is accepted. We offer a lifetime warranty on all repairs. So you don’t have to worry about a thing. The satisfaction and safety of each customer is the most important thing to us. Our goal is to provide ... read more
Location details
18395 Forest Rd, Lynchburg, VA, 24502, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 5:30 p.m. | |
| Tue | 7:30 a.m. to 5:30 p.m. | |
| Wed | 7:30 a.m. to 5:30 p.m. | |
| Thu | 7:30 a.m. to 5:30 p.m. | |
| Fri | 7:30 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I am sharing my review due to request from State Farm. Crash Champions of Lynchburg was one of the worst experiences I have ever had. I initially dropped my truck off on 7/22/2024 with anticipated completion date 8/21/24. At first communication was great, I was updated frequently and I in no way asked to rush the project as I know it was very time invasive. When 8/21 arrived, my now completion date was 9/6, again communication was great, updated frequently. Next change, 9/12, then 9/23, then 9/27, then 10/1, then 10/2. I was... read more
So, where to begin. My vehicle inspection was scheduled on 1/17 and then I scheduled the repair for 2/17 after all the snow storms. Upon dropping my vehicle off they estimated it being two weeks after I requested a time frame. The receptionist, Jordan, stated that it would be a week before they could even touch it to evaluate the parts that needed to be ordered, which I thought was weird, however she advised they were at 200% capacity, which I believed because their lot was packed. She offered the couple infront of me transi... read more
My boyfriend and I dropped off our car for repairs here. The experience was pleasant and reassuring. The staff was all really friendly and helpful. They were able to answer all of my questions and explained the process in detail. There were parts that got delayed for my vehicle, but Alexandria kept me informed about the situation and gave me regular updates. My car look great when I picked up! You couldn't even tell where the damage was. Would recommend to a friend!
Very unhappy with this place. Don’t use. Would not recommend, at first everything seemed fine. But soon after problems started happening. I got a second opinion and was told Incomplete work. And that they cycle through staff so no way of really tracking what went wrong. Beware. They’re very nice at first but once they get your insurance money…it’s bye bye.
Worst customer service and scheduling experience. We had to wait for 3 weeks to get an appointment to bring our Tesla in. Finally 3 weeks come and my husband brought it in for them to tell us "sorry, we do not work on Teslas here." You've got to be kidding. The representative claimed she called the night before to let us know they don't work on Teslas, but we never received any call nor a voicemail left for us. To wait 3 weeks and take time off from work to bring our car in and then to be told we don't work on your car model... read more
Frequently asked questions about Performance Collision Centers - Lynchburg
How is Performance Collision Centers - Lynchburg rated?
Performance Collision Centers - Lynchburg has a 4.3 star rating with 103 reviews.
When is Performance Collision Centers - Lynchburg open?
Performance Collision Centers - Lynchburg is closed now. It will open at 7:30 a.m.
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