Pepperwood Townhomes and Gardens

Muhammad Masood Khan 

on Google

2 months ago

wish I could give ZERO stars — or better yet, negative stars. I had an appointment scheduled and even showed up early out of respect for their time. BIG mistake. The moment I walked in, I was greeted with nothing but hostility. The leasing agent didn’t just lack basic courtesy — they were flat-out rude and dismissive. I was told to "sit down" like I was some kind of nuisance, not a potential tenant. We didn’t even get to tour a single apartment because their attitude was so disgusting, we walked out. I’ve never in my life be... read more

Diane 

on Google

3 months ago

The leasing staff's comportment was woefully unprofessional and lamentably unprepared. Their lack of diligence and foresight made the experience frustratingly inefficient. Prospective (or potential) tenants deserve a more welcoming experience. My friend heard good things about this place and the leasing agent just missed their chance of having a great tenant. 

Justin Hollis 

on Google

3 months ago

I recently attempted to tour an apartment at Pepperwood and was extremely disappointed with the experience. I arrived 15 minutes early—something I consider a basic courtesy—and was met with a dismissive, “You can go sit over there until we’re ready for you.” While waiting, the leasing agent remained on her phone, giving no indication that she intended to acknowledge or assist us anytime soon. We weren’t helped until 30 to 40 minutes after our arrival, and even then, she was clearly unprepared. First impressions are critical—... read more

Shawn George 

on Google

6 months ago

Oh Pepperwood, where do I even start. My wife and I moved in here about 2 years ago and since then we have watch this place decline immensely. The front office used to be staffed by Casey and she was professional, prompt, she walked the property, and most importantly when you had a question she was prepared with an answer and was helpful. She left 6 months after we signed our lease and has since been replaced with nearly a half dozen people and the customer service has nose-dived. Let's talk about the grounds first, they're ... read more

Marvin Oloo 

on Google

11 months ago

The whole process with this complex was a disaster, they are very unprofessional, lazy, and the process took way longer than any other place I’ve ever applied or lived, on top of the fact that they are withholding my deposit longer than any other place I’ve ever been 10 business days to get a deposit back is ridiculous! I would never recommend this place to anyone and the reviews speak for themselves. Need better management!